The Pool Guy Podcast Show

Stop overdelivering for free and start running a cleaner, faster, more profitable route. We break down a practical pool service system that scales, from smart service tiers to a weekly workflow that keeps quality high and labor tight. You’ll learn how to set expectations with chemical-only, mid-tier, and full-service offerings, and when to upgrade a client based on debris load, pool size, and their appetite for DIY.

We share a simple order of operations that saves minutes at every stop: visual scan, equipment check, surface clearing with a light soap mix or a purpose-built surface cleaner, a...

Ever feel like your best service is eating your profits? We dig into the quiet ways pool pros lose time and money—free return visits, marathon storm cleanups, and “courtesy” chemicals—and share practical scripts and policies that keep clients happy while protecting your margins. The core idea is simple: set fair expectations, price for real effort, and stop projecting your standards onto customers who just want the pool blue, clean, and running.

We start by reframing the customer mindset and why obsessing over perfection can backfire across a full route. Then we get tactical. You’ll hear the c...

Growing a pool service business comes down to clear choices and honest math: buy a route, build organically, or blend both. Each path has tradeoffs in cash, time, and risk. Buying through a trusted broker can deliver instant revenue and a safety net, but it requires real capital and commitment. Building through ads and local outreach can be cheaper per account, but it demands relentless effort and tight tracking. The right choice depends on your market’s competition, your cash access, and how quickly you need dependable monthly revenue.

Route purchases can be a smart investment when yo...

The work is honest, the sun is relentless, and the clock on your knees is louder than you think. That reality sparked a straight‑talk conversation about converting today’s pool service income into tomorrow’s durable, low‑friction cash flow. We dig into three realistic paths—scaling your route into a managed operation, investing in the markets, and building a real estate portfolio—and break down the mindset, mechanics, and tradeoffs of each, without hype.

We start with a Rockefeller‑style principle: reinvest in what you understand. If you love building systems and leading people, a multi‑truck, m...

Most routes bleed time and money during filter season, not because the work is hard, but because the system behind it is fuzzy. We break down a simple framework that keeps your margins healthy, your schedule predictable, and your clients happy: when to clean, how to price, what to replace, and which tools shave minutes off every stop.

We start with the big decision: include filter cleaning in your monthly price or bill it separately. For regions running full-size cartridge and DE filters, separating the charge boosts accountability and keeps your bids competitive. From there, we compare...

Electricity and water don’t forgive small mistakes. We walk through the real hazards hiding at the equipment pad and show how two simple safeguards—proper bonding and a working GFCI—stop shocks, fires, and scary surprises before they start. From tracing that lone copper wire to pressing the GFCI test button, we share the steps pros use daily and the stories that make those habits stick.

You’ll hear why a missing bonding lug can turn a wet pad into a danger zone, how stray voltage creates that telltale tingling in the water, and where older deck har...

Pressure doesn’t look dangerous—until the instant it is. We take you right to the two moments that matter most in filter service—when the lid comes off and when it goes back on—and show you how to turn a risky task into a safe, repeatable routine.

We start by reframing the filter as a pressure vessel, not a harmless canister. Sand filters are usually one-piece and lower risk; cartridge and DE filters come apart, rely on clamps or locking rings, and can fail if misaligned or under-tightened. You’ll hear why modern safety designs like the A...

Storm clouds don’t just bring water—they rewrite your entire pool route. We dive into a practical, low-drama system for handling rain without wasting chemicals, damaging equipment, or risking your safety. From the first messy storms of the season to those frustrating back-to-back rainy Tuesdays, we share how to protect margins and maintain clean, clear water with decisions based on forecast patterns, yard conditions, and a simple service policy that sets the right expectations.

We walk through when pre-storm superchlorination makes sense and when it’s just expensive overkill. You’ll hear why adjusting pH during active r...

Ever opened a pump lid and watched the pool start emptying onto the pad? We’ve been there, and today we map out the simple field habits that stop the flood, speed up service, and keep clients happy. From spotting below-waterline equipment to shutting down both sides of the system, we share practical, low-cost tricks that save a service day—think tennis balls in skimmers, expanding chamois in return stubs, and a checklist that prevents air leaks and lost prime.

We also dig into cleaner selection with real-world guidance that cuts through confusion. On plaster and pebble, gear...

Ready to earn more without adding more hours to your week? We break down three practical paths pool pros use to scale: hiring your first tech with clean pricing and standards, selling select accounts for lump‑sum cash, and building passive income that compounds over time. You’ll hear the exact numbers, the customer conversations that make handoffs smooth, and the realistic headaches to expect so you can plan around them.

We start with a readiness check: if your monthly rate can’t support wages, payroll taxes, workers’ comp, chemicals, and admin while leaving a margin, hiring will bac...

A runaway hose, a rooftop spa, and a driveway that cost $90,000 to fix—small choices can turn a routine stop into a six-figure claim. We dive into the three risks that quietly drain profits for pool professionals: water damage, chemical spills, and water chemistry mistakes. Along the way, we share hard-earned stories and the simple, repeatable habits that keep clients happy, claims rare, and premiums steady.

We break down why adding water seems helpful but often backfires, especially on elevated pools where gravity turns overflows into mudslides and property losses. You’ll learn when to say no, how...

A pool route looks peaceful from the curb, but the work sits where chemistry, electricity, plumbing, and customer trust collide. We brought on Sean Reardon, the insurance broker serving the United Pool Association, to unpack the real risks pool technicians face and why generic coverage so often misses the mark. From the UPA’s origins as a mutual support network to the evolution of group policies built for technicians, we explore how smart coverage, good training, and honest reporting can turn worst-day scenarios into manageable claims.

We walk through claim stories that stick. A heater installation near a...

Copper promises a cleaner pool with less work, but the chemistry tells a different story. We walk through what copper really does well—suppressing algae at low levels—and where it falls short, especially on fast disinfection and heavy oxidation. If you have ever wondered why water looks clear but still isn’t truly safe, or why blond hair turns green after a weekend swim, this conversation connects the dots and gives you a plan you can trust.

We break down mineral and ionizer systems on the market, the narrow gap between effective copper dosing and staining, and wh...

Think a four-hour pump schedule is “good enough”? We put that myth to rest with clear math, real-world examples, and a simple plan for dialing in filtration so you stop chasing cloudy water and recurring algae. With Bob Lowry in the chair, we unpack why three turnovers is the sweet spot for clarity and safety, how to measure true flow instead of guessing, and what happens to sanitizer when circulation goes quiet for twenty hours a day.

We also get honest about bather load. A backyard pool can hit zero free chlorine minutes after seven adults or a pa...

Algae keeps coming back even when your test reads “plenty of chlorine”? Here’s the missing piece: cyanuric acid quietly ties up most of your free chlorine, leaving only a small slice as active HOCl. We dig into the real chemistry behind clear water, then translate the math into one simple rule you can use on every stop.

We walk through the practical percentage target that actually prevents algae: set free chlorine to 7.5% of your CYA, or drop that target to 5% when you run borates at 50 ppm. You’ll hear why pools with 150–200 ppm CYA can still turn green...

Cold water changes everything. As temperatures slide, algae take a back seat, chlorine demand dips, and the Langelier Saturation Index tilts toward corrosive—quiet shifts that can quietly chew through plaster and equipment if you are not paying attention. We sit down with industry legend Bob Lowry to map a simple, reliable winter playbook that protects the vessel, extends gear life, and saves money when demand is low.

We start with the biology: algae reproduction slows around 55°F, which means you can safely run lower free chlorine. But that win comes with a catch—temperature drags LSI downw...

Ever wondered why your chlorine test reads fine but algae still shows up? We pull back the curtain on the hidden math behind tablets, explaining how cyanuric acid quietly slows chlorine and why a “set-and-forget” trichlor program can turn into a chemistry treadmill. You’ll learn the simple 5% rule—keep free chlorine at roughly five percent of your CYA—and see how that single ratio restores predictability and keeps water safe.

We dig into the side effects most people miss: trichlor’s low pH and its impact on alkalinity, the need to correct for CYA when calculating carbonate al...

What if the fastest way to grow your pool service isn’t a new ad, but a missed call you never return? We walk through the simple, repeatable habits top plumbers, HVAC techs, and landscapers use to win business—and show exactly how to apply them to pool care. The playbook is straightforward: answer quickly, look professional, write clear bids, and respect the clock. Do these well and you’ll close more estimates, earn better clients, and build a referral engine that compounds.

We start with responsiveness because it’s the real gatekeeper. When a homeowner is shopping...

Tired of wrestling with outlets and extension cords just to vacuum a pool? We dig into the new battery that turns the VacDaddy’s 55 GPM suction into a truly portable solution and lay out exactly where this tool shines: routine service, storm cleanups, shallow features, and green pool recoveries. Without sacrificing power, the battery removes the biggest friction point—finding a plug—while keeping what pros already love: bag-based debris capture that keeps fine dirt out of the customer’s filter system.

We break down real-world specs that matter on a route: roughly 15 pounds, about three hours to charg...

Forecasts only matter when they help you make better moves. We lay out a clear-eyed view of the 2026 pool season: modest 2–3% industry growth, a slowdown in new builds, and a steady shift toward service demand—especially across apartments, HOAs, and townhome communities where shared pools are now standard amenities. If you’ve wondered whether to raise rates, chase commercial accounts, or lean into software, this conversation connects the dots with straightforward guidance you can use.

We unpack why service remains resilient even in a flat economy: convenience, safety, and complex equipment keep homeowners outsourcing. At the same time...

Cold water doesn’t just chill your pool—it changes how your salt system works. We break down what really happens when temperatures drop, why most cells throttle or shut off around 50 to 60 degrees, and how to keep water clear without burning through gear or cash. If you’ve ever wondered whether to pull the cell, which sanitizer to lean on, or how to set yourself up for an easy spring, this walkthrough gives you a step-by-step plan.

We start with freeze protection and the simple move that prevents expensive damage: remove the cell and install a dummy...

Looking for a faster, lighter way to vacuum pools without hauling a cart? We break down the new Shrimp kit and stack it against the trusted Bottom Feeder to help you decide what actually fits your route, your pools, and your budget. From first impressions to field use, we get specific about size, throat diameter, runtime, handling, and durability—so you can choose based on results, not hype.

We start with why compact vacuums are trending and where plastic mini units fall short for pros: limited lifespans, hard-to-find parts, and hidden replacement costs. Then we dig into th...

If you clean pools for a living, the vacuum system you choose can either speed up your route or slow you down at every backyard gate. We break down cart-based workhorses like Riptide and Hammerhead and match them against cartless contenders including the Bottom Feeder, Shrimp, Power Vac’s relaunch, Riptide XP, and the Hammerhead Remora. You’ll hear clear pros and cons on power, maneuverability, durability, price, and real access issues—stairs, narrow side yards, and HOA choke points that make or break your day.

We start with first principles: how a cart changes your workflow, the re...

Tired of losing accounts to low-price flyers or “I’ll handle it in winter” cancellations? We share a practical retention system that keeps clients loyal by focusing on what they feel at home: fast replies, reliable visits, crystal water, and billing they can trust. No fluff—just the habits that stop churn before it starts.

We start with communication, the heartbeat of retention. You’ll learn how quick responses, photo proof, and simple updates solve the #1 reason customers switch providers. Then we lock in consistency: showing up the same day and within a familiar time window builds confidence...

Ever wonder what the numbers really look like behind a pool service route? We pull back the curtain with a clear, practical breakdown of a 45-pool operation charging $185 per month, then map the journey from gross revenue to true take-home pay. You’ll hear how recurring service, tight expense control, and smart tax choices can turn a four-day workweek into roughly $5,000 in monthly net income without 12-hour days or constant upsells.

We start by setting a realistic model: no side repairs, just weekly service across a compact route. Then we stack the actual costs—chemicals, tools, office need...

Ever finish a stop, glance at the truck, and realize you’re down to one gallon of chlorine with six pools to go? That pit-in-the-stomach moment is avoidable, and we walk through a field-tested system to keep your route moving without last-minute supplier runs or apologetic reschedules. Our goal is simple: turn your truck and garage into a lean, reliable inventory that protects your time and your bottom line.

We start with emergency essentials that punch above their weight. A 50-pound bucket of dichlor is the ultimate backup chlorine: stable on the shelf, easy to dose when pr...

Cold weather doesn’t put a year‑round pool on pause—it rewrites the playbook. We walk through the real rules of winter care for open pools in warmer regions, showing you how to keep water clear, equipment safe, and surfaces protected when temperatures drop. From algae myths to smarter chemistry, you’ll get a practical framework you can use the same day.

First, we tackle the big misconception: cold water doesn’t kill algae, it only slows it. That’s why a steady 3–5 ppm chlorine residual still matters, especially if you fire up an attached spa for winter soa...

A handshake can’t stop a chargeback, clean a windblown pool in one visit, or explain why you took a sick day. We dig into the real-world moments that turn friendly client relationships into friction, and show how a simple one-page service agreement replaces tension with trust. From setting owner responsibilities like maintaining water level and providing clear access, to outlining late fees, service pauses, and repair payments, we share practical language you can adopt today without turning your business into a legal minefield.

We walk through a lean wind policy that lays out the exact cleanup se...

Ever wonder why a pool stays clear for months and then collapses in a heatwave despite “weekly shock”? We pull back the curtain on the most persistent pool chemistry myths and replace them with simple, durable rules you can use on every visit. This is a frank guide to working with stabilizer, choosing the right chlorine, and avoiding the subtle traps that turn easy weeks into green emergencies.

We start by dismantling the calendar-based approach to shocking. Chlorine demand isn’t a date on your route sheet; it’s a relationship with cyanuric acid. Using the 7.5% FC-to-CYA guidelin...

Air is the invisible enemy of a pool pump, and once it slips into the system, your prime is gone, your filter pressure dives, and your day gets longer. We zero in on the real reasons pumps refuse to prime and share the simple, reliable fixes working pros use to get water moving fast.

We start with the most common failure point—the pump lid O‑ring—and explain how age, dryness, and missing gaskets break the vacuum seal. From there, we tackle heat damage: low water leads to dry runs, scalding housings, warped baskets, and tiny leaks...

Customers don’t judge by jargon; they judge by what they see and how their pool performs after you leave. We dive straight into the habits that signal true professionalism on a pool route: a 30–40 second equipment scan, disciplined filter decisions, and a firm stance on water-level responsibilities that keeps you out of liability trouble.

You’ll learn a simple checklist for catching leaks, reading filter pressure, and spotting a dirty salt cell before a homeowner does. We talk through the real cost of “I’ll clean the filter next week,” why a quick backwash rarely saves the day, and...

Choosing a variable speed pump shouldn’t feel like a guessing game. We walk through a simple, field-tested way to size the right unit by matching your current single-speed horsepower to modern total horsepower (THP), accounting for plumbing size, distance, and voltage, and then using RPM control to hit your flow goals without wasting energy. No fluff—just practical rules you can apply the moment you step onto the equipment pad.

We start by translating old-school horsepower labels into today’s THP ratings and explain why you can safely choose equal or slightly higher THP and run it slo...

Some pools look profitable until they aren’t. We pull back the curtain on the accounts that drain time, money, and patience, and we map out the simple rules that keep your route safe and sustainable. From the backyard with a trained guard dog to the “easy” green pool with a dying pump, we show you how to spot trouble before you’re knee-deep in cloudy water and finger-pointing.

First, we talk safety with real stories from the field and why “the dog will be put away” isn’t a plan. You’ll learn practical deterrents and, more importantly...

In this episode of The Pool Guy Podcast Show, I share how to spot and avoid bad customers. From late payers to micromanagers and unrealistic pool owners, I’ll walk you through the red flags I’ve learned to recognize over the years. I’ll also give you my strategies for setting expectations, protecting yourself with agreements, and knowing when it’s time to walk away. Not every account is worth keeping — and sometimes saying no is the smartest business move you can make.

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In this episode of The Pool Guy Podcast Show, I share how I’ve landed new accounts through networking with builders, realtors, and HOAs. These groups already have the trust of homeowners — and if you position yourself the right way, they can become your biggest referral sources. I’ll break down my personal approach. I’ll also give you some practical tips for building and keeping those relationships strong. If you’re tired of chasing random leads and want a smarter way to grow your pool business, this episode is for you.

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In this episode of The Pool Guy Podcast Show, I’m exposing a scam that’s been making the rounds in our industry and costing pool pros real money. The setup sounds innocent — someone calls saying they’re moving in soon and want to hire you for pool service. They send you a check that looks legitimate, but it’s written for too much, and then they ask you to forward the extra to another “vendor.” By the time the bank flags the check as fake, you’re out hundreds or even thousands of dollars. I’ll walk you through exactly ho...

In this episode of The Pool Guy Podcast Show, I’m sharing some of the biggest pool fails I’ve run into over the years. I’ll talk about the headaches of trying to get warranty coverage through a home warranty policy, why salt pools with dead cells can bring everything to a halt, and the hidden dangers of running your pool with low water. I’ll also dive into equipment rooms with terrible placement that make servicing nearly impossible, and the long-term disasters I’ve seen when trees are planted too close to pools and the roots start causing da...

In this episode, I’m going to cover the main appearance problems that affect different pool surfaces — discoloration, mottling, and staining. Whether it’s plaster that develops blotchy mottling, quartz that fades unevenly, pebble finishes that pick up scale or stains, fiberglass that yellows, vinyl that wrinkles and discolors, or tile that shows calcium deposits, every surface has its own challenges.

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I’m diving into the essentials of pool care—what I personally test for each and every week to keep a pool sparkling and safe. From chlorine to pH, alkalinity to calcium hardness, I’ll share not only what to check but also why it matters. Think of this episode as your quick-start guide to building a weekly pool maintenance routine that actually works.

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Let’s face it — no one wants to swim with bugs. In this episode, I talk with Terry Arko from HASA about one of the most common (and annoying) pool problems: bugs in your pool. From backswimmers to water boatmen, we cover what they are, why they show up, and most importantly — how to get rid of them and keep them from coming back. Terry explains how water chemistry, algae, and even lighting can attract bugs, and we share practical, real-world steps to reclaim your pool from the critters. Whether you’re a homeowner or a servic...

In this episode, I’m joined again by Terry Arko from HASA to tackle a big topic in pool chemistry — phosphates. We talk about what phosphates are, how they get into your pool, and whether they’re really the enemy everyone says they are. Terry breaks down the science behind phosphates, algae growth, and why managing your sanitizer level is still the most important piece of the puzzle. We also clear up a few myths about phosphate removers and when you actually need them. If you’ve ever wondered why your pool keeps turning green even whe...

In this episode, I sit down with Terry Arko from HASA to dive deep into one of the toughest pool problems out there — chlorine-resistant algae, including the dreaded black algae that laughs at your shock treatments. We talk about why some algae survive even in well-maintained pools, how biofilms protect them, and what steps actually work to beat them for good. Terry shares his expert insight from decades in the field, breaking down the myths and science behind stubborn algae blooms. If you’ve ever felt like your chlorine isn’t doing its job, t...

I’ve seen it all when it comes to pool filters—from the catastrophic blowouts that send water blasting across the yard, to the minor little drips and leaks that slowly waste water and drive you crazy. In this episode, I’ll walk you through the full range of filter issues: how to spot them early, what causes them, and most importantly, what to do before they turn into expensive repairs. Whether it’s a cracked tank, a leaky O-ring, or just poor water flow, I’ll share real-world stories and practical tips so you can keep your pool running sm...

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In this episode, I’m talking about how to filter your pool smarter, not harder. I’ll cover when and why you should replace filter elements, how long you really need to run your pool for proper circulation, and the big benefits of adding a Waterco MultiCyclone pre-filter to cut down on maintenance. By the end, you’ll know how to keep your pool crystal clear while saving time, energy, and money.

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Today I’m diving into the world of pool filters and breaking down the three main types every pool owner should know: sand, cartridge, and DE filters. I’ll walk you through the pros and cons of each, share what works best for different pool setups, and help you figure out which one is right for your backyard oasis. By the end of this episode, you’ll feel confident choosing a filter that keeps your pool sparkling clean with minimal hassle!

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In this episode, I’m exploring the revolutions that have shaken up the pool industry over the years. From breakthroughs in pool design and construction to next-level filtration, eco-friendly chemicals, and smart automation, these changes have transformed how we build, maintain, and enjoy our pools. I’ll break down the big innovations, share stories from the trenches, and give you a peek at what’s coming next in the world of pools. 

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Running a pool service is more than cleaning and balancing water—it’s running a business. In this episode, I’m diving into the importance of proper accounting. I’ll share how separating business and personal finances saved me a major headache at tax time, why tracking every chemical, part, and mile driven matters, and how simple tools like QuickBooks or even a spreadsheet can keep your cash flow crystal clear. Accounting may not be glamorous, but it’s the difference between just getting by and building a profitable pool business.

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In this episode, I dive into what happens when chemical usage in pools goes wrong. From overdosing chlorine that strips liners to shortcuts with chlorine that leave stains, I’ll share real stories and practical advice on avoiding these mistakes. I’ll also break down the science behind why these mishaps happen and how you can fix them before they spiral into costly problems. 

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I’ve learned the hard way that rushing through a pool service job can be risky—for me and my customers. In this episode, I’m talking about simple safety habits that protect everyone: checking gates, watching out for pool toys, and never sacrificing care for speed. Safety doesn’t have to slow you down—it just makes your job smarter and your clients happier.

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I’m always looking for ways to make my pool route more efficient without cutting corners, and in this episode, I’m sharing my favorite tips to save time and energy. From tightening up your route to keeping spare parts on hand, these tricks will help you get the job done faster so you can enjoy your evenings instead of running around like a maniac.

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Running a pool service in normal conditions is one thing, but throw in extreme weather—whether it’s desert heat, heavy rains, or freezing winters—and the challenges multiply fast. In this episode, I share how I’ve learned to adapt service routines to keep safe out there and when to cut and run. 

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Not every product in the pool industry hits the mark. In this episode, I call out some of the worst-engineered pool products I’ve run across over the years. From the awkwardly placed Pentair drain plug that turns a simple job into a wet mess, to the unreliable Hayward NorthStar pump, to costly and failure-prone in-floor cleaning systems, I’ll break down why these products cause more headaches than they solve.

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In this episode, I highlight some of the best-engineered products in the swimming pool industry—the tools and equipment that really get it right. From the PoolSkim that takes a simple idea and makes it incredibly effective, to the Pentair 4000 Series filter that’s built to last, to the Hayward PoolCleaner that just works day after day without drama—I’ll break down why these products stand out from the rest.

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In this episode, I dive into a head-to-head comparison of two powerhouse portable pool vacuums: the WaterTech Precision V10 and the VacDaddy. Both promise to make pool pros’ lives easier, but they take very different approaches — one cordless with long battery life, the other corded with unlimited runtime and suction strength. I’ll break down the pros, cons, price points, and real-world use cases so you can decide which tool fits your business best. Whether you’re running a fast-moving residential route or handling heavy-duty commercial pools, this episode will giv...

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In this episode, I break down one of the most common questions pool pros face on the route: When should you vacuum a pool — and when is a skim or partial vacuum enough? I’ll share how to quickly assess debris levels, save time by choosing the right cleaning method, and keep pools sparkling without overworking your filter or wasting energy. From light leaf skimming to tackling post-storm disasters, I’ll give you practical strategies to make your cleaning routine more efficient and effective.

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In this episode, I share why learning to say “no” can be one of the most powerful tools in your pool service business. Whether it’s an account that drains your energy, a customer who constantly asks for extra work without paying for it, or cleanup jobs that just aren’t worth your time, knowing when to walk away keeps your business strong and profitable. I’ll give you real-world examples from my own route and practical ways you can politely say “bye” without burning bridges.

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Today I break down the most common mistakes I see homeowners make when they try to take care of their own pool. From dumping in way too much chlorine to ignoring their filters or trusting test strips over a good kit, these errors can cost more in the long run than hiring a professional. I’ll explain the myths behind DIY pool care, why “clear water” doesn’t always mean safe water, and share simple tips that can save homeowners time, money, and frustration.

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In this episode, I’m unpacking one of the most important—and misunderstood—relationships in pool chemistry: free chlorine (FC) and cyanuric acid (CYA). Using Ben’s Best Guess Chart as a foundation, and layering in insights from Bob Lowry, I’ll explain how to find the sweet spot for chlorine levels so your pool stays safe and algae-free. This is pool chemistry demystified, and once you get it, your pool care will never be the same.

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In this episode, I’ll walk you through the systems, tools, and strategies that helped you expand, and I’ll also talk about scaling outside the business — investing in real estate, side hustles, and other ways to create long-term financial stability. If you’ve ever wondered how to move from just cleaning pools to building a true business and lifestyle, this episode is for you.

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I just found out the Sutro Smart Water Monitor has been discontinued, and I want to dive into why this once-promising pool tech didn’t quite make it. In this episode, I’ll share what Sutro set out to do, where it went wrong, and what lessons we as pool pros and entrepreneurs can take away from its rise and fall.

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Today, I’m tackling another set of myths: A pool doesn’t add value to your house. Or how about, It’s cheaper to do it yourself. And of course, Owning a pool is just too expensive to maintain. I’ll share the real numbers, the hidden benefits of professional service, and why these misconceptions keep floating around. If you’ve ever wondered whether a pool is worth it, this episode will give you the truth you need.

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On this episode, I’m diving into some of the most common myths that pool owners believe. You’ve probably heard these before: If the pool looks clear, it must be safe to swim in. Or maybe you’ve been told, You can’t add too much chlorine. And of course, the classic: A salt pool isn’t a chlorine pool. I’ll break down the truth behind each one, explain why these myths are misleading, and give you the facts you need to keep your pool healthy and safe.

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In this episode, I talk about the most common pool equipment failures I’ve seen over the years—pumps that burn out, filters that leak, heaters that just won’t fire up. I’ll share real stories from the field and explain what caused the breakdowns, plus the steps I take now to prevent them. If you’ve ever wondered how to extend the life of your pool equipment and avoid costly repairs, this episode is for you.

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In this episode, I share some of the biggest pool emergencies I’ve faced in the field—from green water takeovers and sudden equipment breakdowns to dangerous chemical mix-ups and mysterious leaks. These aren’t just wild stories; they’re real situations with real solutions that every pool pro or pool owner should know. I’ll walk you through how I handled each one, what I learned, and how you can be better prepared when the unexpected happens.

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In this episode, I dive into one of the hardest truths in the pool service industry—sometimes you’re working hard but not making a profit. I’ll share real strategies I’ve used to recapture lost income, from re-evaluating pricing to cutting hidden costs, and how to make sure your business is working for you, not against you. If you’ve ever felt like your route is running you dry, this episode will give you practical steps to turn things around.

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In this episode, I share my personal journey of starting a pool service business from scratch—the wins, the mistakes, and everything in between. I talk about what motivated me to get into the pool industry, how I landed my first customers, and the biggest lessons I’ve learned along the way.

From underpricing my services to dealing with tough clients and learning the importance of good equipment, this episode is packed with insights for anyone thinking about starting a pool service company. Whether you’re brand new to the industry or loo...

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Thinking about remodeling your pool? In this episode, I’m sharing the real-life pitfalls and lessons learned from pool remodels gone wrong. I’ll cover the big things you need to consider before you start — from design choices and budget surprises to dealing with contractors. If a remodel is in your future, this episode could save you a ton of stress (and money).

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In this episode, I’m breaking down the world of pool automation. From smart controls and apps to pumps, heaters, and lights, I’ll walk you through what’s worth the investment and what might just drain your wallet. I’ll share my insider perspective on how automation can make pool ownership easier — and when it can actually complicate things.

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One of the biggest questions I get from pool owners is whether a salt water pool is better than a chlorine pool. In this episode, I’ll break it down in simple terms, go over the pros and cons of each system, and help you figure out which one really saves money and hassle in the long run.

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In this episode, I share the gadgets that have completely changed the way I run my pool service route. From tools that save me time to equipment that makes the job easier and more efficient, I’ll go over what’s actually worth having in your truck and what I can’t live without on the job.

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Infinity edge pools look incredible — they’re the kind of pools you see on Instagram or in luxury resorts. But as a pool pro, I can tell you they come with a unique set of headaches. In this episode, I’m going to share the real troubles that homeowners face with infinity edge pools — from water loss and high maintenance to expensive repairs and heating challenges. I’ll also give you some tips to help manage these issues if you already own one, and what to watch out for if you’re considering building one...

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Saltwater pools are amazing, but one thing nearly every pool owner runs into is rising pH. In this episode, I’ll explain why pH tends to drift up in saltwater pools, and more importantly, how you can control it. From aeration and salt cell activity to practical strategies like acid dosing, CO₂ systems, and borates, I’ll share the real-world fixes that actually work. If your pH feels like it’s always on the rise, this episode is your go-to guide.

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Ever wonder which automatic pool cleaner is right for you? In this episode, I take a deep dive into the three main types—suction, pressure, and robotic. I’ll share how each one works, the pros and cons, and which situations they’re best for. I’ll also give you my personal top pick in each category so you can make a confident choice for your pool. If you’re tired of skimming leaves or vacuuming by hand, this one’s for you!

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I’m excited to share my experience with the PoolLab 2.0, a powerful water testing tool making waves in the European market. In this episode, I break down what it does, why it matters, and how it changes the game for accurate, on-the-go water testing. Whether you’re already in the industry or just curious about the latest tools, this is a look at where pool tech is headed.

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Running a pool service business can be demanding, but I’ve learned firsthand that burnout doesn’t have to be part of the journey. In this episode, I share practical strategies I use to keep energy, focus, and motivation high—so the business runs smoothly without running me down. From balancing workload to protecting personal time, this is all about staying sharp and sustainable in the long game.

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I’ve seen how much a positive mindset changes not just my outlook, but my business results. In this episode, I dive into why attitude truly matters in customer service, leadership, and even in tackling daily challenges. I’ll share real stories and lessons that prove positivity is one of the strongest tools any pool service pro—or business owner—can have.

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Every strong pool service company starts with a clear plan—and I’ll walk you through what that really means. In this episode, I outline the key elements of a solid business plan, from route setup to budgeting, marketing, and scaling. This is the framework I wish I had when I first started, and it’s the blueprint you can use to build a thriving business from the ground up.

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On today’s episode, I’m joined by James Smith, Registered Nurse, Certified Pool Operator, and the mind behind the Pool Pro Training Course at Homestead Pool Services. James brings a unique background—combining years of clinical nursing with hands-on pool care—to teach pros how to truly understand water chemistry.
We talk about why so many pool techs struggle with pH, alkalinity, LSI, and borates, and how his 2-hour online crash course distills advanced science into simple, practical solutions for the field. James also shares why he offers a...

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This one’s just for fun! Terry Arko and I swap some of the funniest pool service complaints we’ve ever heard, along with a few downright scary horror stories from the field. From the outrageous requests to the unbelievable situations we’ve walked into, you’ll laugh, shake your head, and maybe even feel better about your own service calls.

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Terry Arko on Biofilm
In this episode, Terry Arko helps me unpack the mystery of biofilm: what it is, where it hides, and why it makes pool care such a challenge. I share some real-world stories about how biofilm has popped up in pools I service and the problems it causes—from cloudy water to sanitizer lock-up. If you’ve ever felt like your chlorine just isn’t working, biofilm might be the culprit.

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Terry Arko on LSI Water Balancing in High CYA Pools and Saltwater Pools
Today, I dig into one of the trickiest balancing acts we face: keeping the LSI in range when dealing with high CYA levels and saltwater systems. Terry Arko joins me to explain why these pools behave differently, what adjustments we need to make, and how to keep everything in balance without going crazy. This one’s a must-listen if you’re fighting the stabilizer monster or managing a salt pool.

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Terry Arko on why the LSI is different from Pool Water Safety
In this episode, I sit down with Terry Arko to clear up a common mix-up: the Langelier Saturation Index (LSI) versus pool water safety. LSI is all about protecting the pool surface and keeping the structure healthy, while water chemistry balance for safety is all about protecting swimmers. I share how understanding both helps me care for pools more effectively and give my clients both beautiful surfaces and safe, healthy water.

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The wind doesn’t just blow — it blows everything into your pools. I just had one of those brutal wind events that turned half my route into green soup overnight. In this episode, I’ll walk you through my clean-up plan after a windy day, what I do before the storm hits, and how I talk to customers when their pools are trashed. Whether it’s leaves, palm droppings, or just desert dust, I’ve got strategies to save your time and your filter pressure.

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Let’s be real — this job is hard on the body. In this episode, I’m talking about the injuries I’ve faced over the years running a pool route — from pulled backs to tweaked shoulders — and what I’ve learned about working smarter. I’ll share my daily habits, tool swaps, and simple adjustments that’ve helped me stay in the game without wrecking my body. If you’ve ever limped home after a long route, this one’s for you.

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In this episode, I'm diving into the questions you left me on YouTube. From clogged impellers and pumps that won’t prime to figuring out if your Truclear salt cell is the right size and whether aftermarket cleaner parts are worth it—I’m giving you straight answers, pro tips, and a few things most pool pros don’t talk about. If you’ve got a pool problem, chances are I’ve answered it today! 

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I’m diving into a showdown I’ve been asked about a lot lately — VacDaddy vs. The Bottom Feeder. If you're a pool pro, you know how much time and energy your vacuum can save… or waste. I’ve used both of these power vacuums in the field, and I’ll break down what I like, what frustrates me, and which one makes more sense depending on your route and budget. Whether you're dealing with leaves, fine dust, or just sick of dragging cords, you’ll want to hear this one before making...

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Ever look at your pool and wonder how that much dirt even got in there? I do too—and in this episode, I break down the smartest, fastest, and most effective ways to get that junk out and get your pool looking crystal clear again. I share exactly what I do, what tools I use (and avoid), and why some of the newest tech just doesn’t cut it when it comes to heavy debris. Whether you're a pool pro or a weekend warrior, this one’s got the tips you need.

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Today, I talk with Bob Lowry about a common and frustrating problem: metal staining in swimming pools. Whether it’s iron, copper, or manganese, stains can make even the cleanest pool look neglected. Bob breaks down where these metals come from, how to identify the stains, and—most importantly—how to treat and prevent them.

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In this episode, I talk with Bob Lowry about something many pool owners and pros overlook: how certain pool products—like metal sequestrants—can destroy your chlorine level. Bob explains how these common additives, often used to treat stains or metal issues, can rapidly lower or eliminate free chlorine. We dig into how to identify these products, when it’s okay to use them, and what to do to maintain sanitizer levels when you do. 

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Bob Lowry is back to answer three smart—and super common—pool care questions: What should you do after a pool party? How do you adjust carbonate alkalinity when CYA is extremely high? And how can you safely raise very low pH levels without overshooting? These are practical, real-world scenarios, and Bob gives clear, actionable answers.

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Bob Lowry joins me to explain why high cyanuric acid (CYA) isn’t just a small issue—it’s a major one. We get into the science of how CYA affects chlorine performance, why it causes algae and sanitizer failure, and what you can actually do about it. If you’ve ever heard “high CYA” tossed around and didn’t get the fuss, this is the episode you need.

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In this episode, I sit down with Bob Lowry to talk about something so basic, yet so commonly misunderstood: chemical dosing. It all starts with knowing your pool’s volume—because if you don’t know how much water you're treating, you're just guessing. Bob shares his tips, tricks, and why accurate math is critical for safe, effective pool care.

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In today’s episode, I’m diving into a topic every pool pro faces sooner or later — collecting past-due money. We’ve all had that one client who ghosts us when it’s time to pay up. I’ll share the systems I’ve put in place to stay ahead of overdue invoices, tips on how to communicate professionally (without sounding desperate), and ways to prevent getting stiffed in the first place. From clear billing practices to strategic late fees and auto-pay setups, this episode is your toolkit to get paid on time — every time 

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Let’s settle the media war! In this episode, I compare diatomaceous earth, perlite, and cellulose — the three big names in DE filter alternatives. I cover the pros, cons, costs, and filtration power of each, plus when it might make sense to mix or switch. If you use a DE filter, this is a must-listen.

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In this episode, I dive into a common question I get from pool pros: are all cartridge filter replacements created equal? Spoiler alert — they’re not. I break down the quality differences, filtration capacity, and what makes some cartridges last longer (or fail faster). If you’ve ever wondered whether OEM really matters, this one’s for you.

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In this episode, I’m talking about a battle we’ve all faced at some point: pool pros vs. landscapers and gardeners. Whether it’s broken vacuum lines, blown leaves into a freshly cleaned pool, or just bad timing on service days, I’ve seen it all. I’ll share stories, some hard-earned lessons, and ways you can set boundaries and communicate better with the other folks working the same properties. Because the only thing worse than green pool water... is green turf drama.

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In this episode, I’m talking about a battle we’ve all faced at some point: pool pros vs. landscapers and gardeners. Whether it’s broken vacuum lines, blown leaves into a freshly cleaned pool, or just bad timing on service days, I’ve seen it all. I’ll share stories, some hard-earned lessons, and ways you can set boundaries and communicate better with the other folks working the same properties. Because the only thing worse than green pool water... is green turf drama.

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I’ve driven everything from compact trucks to full-size trucks in my pool route—and I’ve got thoughts. In this episode, I dig into what really matters when choosing your service vehicle: fuel economy, cargo space, reliability, branding, and comfort. Whether you're team Maverick, F-150, or even minivan curious, I’ve got you covered.

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I’ve been watching the explosion of cordless pool robots lately—and let me tell you, this isn’t just a trend, it’s a shift. In this episode, I break down what’s driving the cordless craze, the pros and cons versus traditional cleaners, and which models are actually worth your money. If you're wondering whether now’s the time to go cordless, this one's for you. 

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Ever let a client slide on payment… just once? Or kept doing that one extra thing “just to be nice”? I’ve been there—and paid the price. In this episode, I talk about how being too nice on your pool route can cost you time, money, and your sanity. I’ll share how to set boundaries without being a jerk, and why saying “no” can be the most professional thing you do.

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