60-second Retail

What Does It Take to Manage Influencer Partnerships Long-Term? Signing an influencer is just the beginning. This episode explores how retailers can monitor, manage, and protect their brand throughout the partnership—from contract clauses to ongoing oversight and crisis response. Discover the tools and processes that help brands stay vigilant and resilient, even when things go off-script. Tune in for strategies to master influencer management for the long haul.

How Can Retailers Vet Influencers for Success? Not all influencers are created equal, and the vetting process is critical. This episode reveals the essential steps for evaluating partners, spotting red flags, and ensuring audience authenticity before making a commitment. Learn what to look for, who should lead the charge, and how deep to go in your research to safeguard your brand. Tune in for practical guidance on elevating your influencer due diligence.

Is Influencer Marketing Worth the Risk? As influencer partnerships become central to retail strategy, the stakes have never been higher. This episode dives into the risks brands face—from reputational damage to compliance pitfalls—and why managing influencer relationships is now a strategic priority. Explore the new realities of influencer marketing and what brands must do to protect themselves in a rapidly evolving landscape. Tune in for a fresh perspective on why influencer risk matters more than ever.

Can Retailers Win Over Cautious Holiday Shoppers? Economic uncertainty has consumers tightening their wallets and rethinking their priorities. This episode explores how retailers can balance value messaging with quality and convenience, adapt to deal-hunting behavior, and avoid the risks of over-discounting. Get actionable insights on building trust and loyalty in a climate where every purchase is scrutinized. Tune in to learn how brands are connecting with today’s careful customers—and what it takes to stand out.

Will Shoppers Spend or Save This Holiday Season?

With inflation and rising costs squeezing household budgets, retailers face a holiday season unlike any other. This episode breaks down how economic pressures are shaping consumer behavior, driving demand for deals, and shifting the spotlight to categories that can adapt.

Find out which trends are set to dominate, how return policies are evolving, and what retailers can do to stay competitive when every dollar counts.

Tune in for a concise look at the strategies and surprises shaping holiday shopping.

Can Retailers Turn Storefronts Into Fulfillment Powerhouses? As eCommerce accelerates, retailers are reimagining their physical spaces—not just as showrooms, but as mini distribution centers. This episode explores the operational realities behind the trend, from inventory accuracy to labor management and the hidden costs that can make or break the last mile. Discover what it takes to streamline store-based fulfillment and why success lies in the details. Tune in for practical insights on how retailers are overcoming challenges to deliver faster, smarter, and more reliably.

Can Retailers Structure Smarter to Stay Competitive? As global supply chains shift and tax regulations evolve, retailers are reevaluating how they structure operations to remain agile and aligned. In this episode of 60-Second Retail, we unpack how BEAT, tariffs, and transfer pricing intersect — and what that means for retail strategy. From affiliate conversations to pricing alignment, we’ll cover practical insights on how retailers can approach these challenges with resilience and foresight. Tune in for a concise breakdown of key considerations — and how retailers are navigating this complex landscape.

Is AI the Secret Weapon Against Tariff Volatility? Retailers are facing a new wave of cost pressures — and AI is stepping in with answers. In this episode of 60-Second Retail, we explore how predictive analytics and dynamic buying tools are helping businesses navigate tariff changes, optimize sourcing, and make smarter manufacturing decisions. From modeling cost impacts to identifying viable alternatives, AI is reshaping how companies respond to global disruptions. But tapping into these tools isn’t just plug-and-play — it requires the right data, strategy, and partnerships. Tune in to learn how AI is transforming back-end operations — and what it takes to make

Retailers are teaming up like never before—and it’s changing the way we shop. In this episode of 60-second Retail, we break down the rise of store collaborations now appearing across the industry. Are these partnerships just a passing trend, or are they truly reshaping the future of retail? How could these alliances impact your business strategy, customer experience, or competitive edge? Listen now to learn what’s driving the surge, what makes collaborations work, and how you can spot the next big opportunity for your retail business.

Sustainability isn’t just a trend—it’s a transformation. As federal priorities shift, consumer expectations for environmental responsibility continue to rise. In California, new legislation is pushing textile stewardship to the forefront, challenging brands to rethink how they manage the lifecycle of their products. This week on 60-Second Retail, host Natalie Kotlyar welcomes Marisol Berrios-Siletti to unpack the impact of SB 707. From “end of life” plans to disposal management requirements, discover how the new law is reshaping accountability for brands selling in California. Find out which companies are affected, what non-compliance could cost, and how retailers can turn disruption into oppor

How Can Retailers Turn Tax Reform Into a Strategic Advantage? Tax legislation rarely makes retail headlines—but the One Big Beautiful Bill Act is a game-changer. In this week’s episode of 60-Second Retail, host Natalie Kotlyar sits down with Eric Skoro to unpack what this sweeping bill means for retailers. From R&D expensing to bonus depreciation and interest deduction rules, learn how to turn tax reform into a strategic advantage—whether you're innovating private label products or expanding brick-and-mortar. If tax strategy feels like a back-office topic, this episode brings it front and center.

Turnaround and restructuring services as well as operational value creation services within the United States are offered through BDO Consulting Group, LLC, a separate legal entity and affiliated company of BDO USA, P.C., a Virginia professional corporation. Certain turnaround and restructuring services may not be available to attest clients of BDO USA under the rules and regulations of public accounting.

This year’s Prime Day looked a little different—and it might just reshape how retailers approach major sales events. In this episode of 60-second Retail we break down the new Prime Day strategy and what it signals for the future of retail. Did the extended deal window boost engagement or lead to buyer fatigue? What role did platforms like TikTok and Instagram play in driving sales? And what ripple effects should retailers expect heading into the holiday season? Tune in to hear how Prime Day’s evolution could be setting the tone for what’s next in retail.

In our latest 60-second Retail podcast episode, we explore the rising trend of product duplications and its impact on consumer product companies. Join us as David Eshmoili, General Counsel at David Yurman, shares insights on navigating this challenging landscape. What exactly is a "dupe," and how does it differ from counterfeiting? Is your brand prepared to tackle the dupe culture? What strategies can help protect your products and innovations? Tune in to discover how to maintain your brand's integrity in today’s rapidly evolving marketplace.

Counterfeiting poses significant challenges in the consumer products sector. So how do consumer brands like David Yurman tackle this challenge? In our latest 60-second Retail podcast episode, we delve into this critical issue with our guest David Eshmoili, General Counsel at David Yurman. Gain insights on identifying counterfeit activities and learn effective strategies to safeguard your brand's authenticity. Tune in to find out if you are taking the right steps to protect your brand. Please share this episode with your network to keep them in-the-know on important retail trends!

As sustainability becomes a key focus for consumers, how can retailers ensure their eco-friendly claims are genuine? Our latest 60-second Retail podcast episode delves into the critical issue of greenwashing. We discuss its impact on brand reputation and share actionable steps to maintain transparency and trust. Tune in to explore strategies for safeguarding your brand's integrity in an eco-conscious market. Be sure to share this episode with your colleagues to keep them in the know on important retail trends.

In our latest 60-second Retail podcast episode, we explore the innovative applications of AI in evaluating production samples. How is artificial intelligence revolutionizing the sourcing process in retail? What does this mean for retail companies of different sizes? Could this be the start of a larger trend? Join us to uncover how AI is reshaping sourcing strategies. Don’t forget to share this episode with your network to keep them informed about the future of retail.

In our latest 60-second Retail podcast episode, we explore the transformation of retail workspaces to create dynamic and engaging environments. As the workplace evolves, how are retail headquarters adapting to meet the needs of a hybrid work model? What benefits are driving these changes, and how sustainable are they in the long term? Join us to discover how retail spaces are being reimagined to support employees' diverse needs in this modern era.

Navigating technology investments can be challenging for retail CIOs. How can you align your tech strategies with your business goals effectively? In our latest 60-second Retail podcast episode, we dive into the three critical stages of prioritizing tech investments. How can you ensure your technology decisions drive both efficiency and profitability? What practices can guide you through each stage of digital innovation? Tune in today to gain important insights for laying out your roadmap to optimizing tech investments.

Is your retail business prepared to tackle digital deception? In our latest 60-second Retail podcast episode, we dive into the world of digital fraud and explore how retailers can protect themselves. What are the most common threats facing your business today? How can technologies like machine learning and AI help you stay ahead? And what should you do if your company falls victim to fraud? Join us to gain valuable insights and strategies to safeguard your business in the ever-evolving digital landscape.

Is your warehouse ready for the robotics revolution? In our latest 60-second Retail podcast episode, “Innovative Robotics: Breakthroughs in Warehouse Management”, we explore how robotics are reshaping warehouse management and discuss some creative use cases in managing rising returns. What benefits do robots offer over human labor in reviewing return conditions? Are there other innovative applications emerging in the warehouse? Tune in today to learn how these advancements could transform retail operations in the next few years.

If social commerce isn't a cornerstone of your retail strategy yet, it's time to rethink your approach! In our latest episode, we delve into how social platforms are evolving from mere brand-building tools to essential sales channels. Discover the key digital performance indicators that guide success in these emerging channels and learn about the strategic focus for social media and influencer marketing KPIs. What are the risks of over-relying on social commerce? How can retailers adapt to ensure they aren't caught off guard by shifting trends? Tune in today to uncover insights on these critical aspects of modern retail strategy.

Are you ready to explore the intersection of technology and human connection in retail? In our latest 60-second Retail podcast episode, we delve into how brands can leverage their physical presence to foster community in the age of eCommerce. What is the "third space," and how is it reshaping the retail landscape? Could the trend of returning to independent roots expand across sectors, driven by larger retailers or the middle market? Tune in to uncover insights on these pivotal topics and stay ahead in the evolving retail world. Don't forget to add us to your podcast library to keep your...

In our latest episode “Can Digital Marketing & User Privacy Coexist?” we’re unpacking the critical balance between digital marketing and user privacy. Discover the essential role of tracking technologies in retail and learn how to protect user privacy effectively. Get insights on practical tactics for addressing privacy concerns, while gaining guidance on preparing for regulatory changes and evolving consumer expectations. Tune in today to stay ahead in the ever-evolving retail landscape. And don’t forget to share this episode with your network to spread the knowledge.

Are tariffs and a tightening consumer wallet pushing retail into the red? In our latest 60-second Retail podcast episode, “Navigating Store Rationalization Amid Economic Shifts (A Retail in the Red Update)” we explore store closures and economic shifts. Discover what recent data reveals about retail health, how changes in store footprints, as highlighted in the 2025 Retail CFO Outlook Survey, will impact the market, and strategies to help companies avoid financial distress amid closures. We will also discuss what the future holds for the retail industry with all of the economic variables and market fluctuations in play. Tune in for insights on t...

Is your retail strategy ready for the AI revolution? Our latest episode, "Autonomous AI Part 2: Implementing Agentic AI for Retail Success," delves into the practical steps for adopting Agentic AI and transforming your business. What does the investment in Agentic AI look like for your business? How can you initiate its implementation effectively? What long-term benefits does it offer for retailers? Tune in now to learn how agentic AI is redefining retail success!

Curious about the future of AI in retail? Our latest podcast episode, "Autonomous AI: Unleashing Agentic AI in Retail," explores the transformative impact of agentic AI and its relevance for retailers. What sets agentic AI apart from generative AI, and why is it crucial for retailers looking to gain a competitive edge? How can AI agents align with your business goals to ensure accurate recommendations? What is intelligent automation, and how does it differ from other AI technologies? Don't miss out as we dive into these questions and uncover insights that could redefine your retail strategy. Tune in today!

Are you ready to unlock the secrets behind generational shopping habits? Our latest podcast episode, "From Boomers to Alphas: Decoding Generational Shopping Preferences," delves into the distinct shopping behaviors of different generations and their implications for retailers. How do shopping preferences differ across generations? What strategies should retailers adopt to reach ad engage each group effectively? How can understanding these differences enhance marketing success? Don't miss out on the important insights that could help transform your retail strategy. Tune in today!

How can AI be leveraged to drive retention and predict customer habits? What strategies can ensure hyper-personalized experiences without oversaturating your audience? Explore the transformative power of AI in retail demand generation with our latest episode, "From First Click to Repeat Buy – AI Boosted Customer Acquisition & Retention." Tune in as we delve into AI's role in enhancing customer acquisition and retention through personalized content recommendations and sophisticated pattern recognition. We’ll also explore how to build on past purchases and enhance customer experiences to secure repeat business and loyalty. Get the insights you need to succeed in retail.

Stay ahead of the curve with our latest episode, "Smart Inventory: Harnessing Data for Demand Planning." Discover how innovative tools are transforming demand forecasting and inventory management by integrating historical data, forecasting models, and diverse data sources. Learn how AI is revolutionizing demand planning, enabling retailers to forecast future demand with scenario models and adapt to evolving challenges. Ready to explore the future of demand planning and gain insights on maintaining a competitive edge in the retail landscape?

Unlock the potential of omnichannel retailing with our latest episode, "Connected Commerce: Integrating Omnichannel Solutions with ERP." Discover how a unified commerce solution can revolutionize customer and partner experiences by seamlessly integrating point of sale, inventory management, and personalization. Learn about the benefits of having a single system to streamline operations and reduce risks, and explore the investment and skills needed to implement this transformative approach. Ready to enhance your retail strategy with insights on delivering seamless, personalized buying experiences across all channels?

Discover how to streamline your product data management with our latest episode, "The PIM Puzzle: Crafting a Cohesive Product Data Strategy." Join us as we dive into the essentials of Product Information Management (PIM) and learn practical strategies for governing product information across your ERP and website. Understand the nuances of centralizing versus decentralizing data and explore the value retailers can unlock by configuring a PIM solution. Ready to equip your business with the tools for data-driven success?

Explore the transformative impact of social commerce in our latest episode, "Scroll, Swipe, Shop: The New Retail Reality." Uncover how this trend is reshaping the industry, with projections to exceed $1 trillion by 2025. Learn how it can boost engagement, expand brand awareness, and drive growth. Tune in as we review the hottest platforms capturing consumer attention and the role of AI in this rapidly evolving landscape. Keep your finger on the pulse of the retail industry.

Are you prepared for the upcoming changes in tariff policies? Our latest podcast episode, "Tariff Tactics: Navigating the Duty Dilemma," is here to guide you through the complexities of duty mitigation. Join us as we explore the potential tariff changes following the recent election and share actionable strategies to help retailers manage costs and navigate the evolving economic landscape. This is a must-listen for retailers looking to stay informed and proactive in the face of economic uncertainty. Keep your finger on the pulse of the retail industry.

Explore how strategic collaborations can transform your brand's wallet share and loyalty in our latest podcast episode, "How Collaborations Help Earn Wallet Share & Brand Loyalty." Delve into the latest marketplace trends and understand why partnerships are becoming crucial in today's retail environment. Learn about the key benefits of collaborations and how they can help you connect with consumers by aligning with brands that share your values. Keep your finger on the pulse of the retail industry

As we near the end of 2024, it's time to reassess the retail real estate landscape. Our latest podcast episode, "Retail Real Estate – What’s Hot and What’s Not for 2025?" offers valuable insights into how the market has evolved and what to expect in the coming year. Join us as we explore current trends in foot traffic, the attractiveness of retail real estate as an investment vehicle, and predictions for 2025. Keep your finger on the pulse of the retail industry.

Ready to discover how AI is transforming the backend of retail operations? Tune in to this episode as we dive into how AI can revolutionize backend processes by optimizing ERP systems and supply chains, giving retailers a competitive edge in managing their operations. We'll also explore the costs involved, the importance of continuous investment, and the future landscape of AI in retail when it comes to enhancing retail operations. The retail insights you need to succeed.

Sustainability is more important than ever, especially to younger generations who prioritize eco-friendly practices. In this episode we dive into the world of toys to share an example of how some brands are leading the charge in sustainable manufacturing. Tune in to this to hear RJ Romano, Managing Director, Management Consulting & Supply Chain Advisory Practice Leader at BDO, talk about how companies are using renewable materials without raising consumer costs, the benefits these brands gain from eco-friendly initiatives, and if this strategy is something your business should consider. Covering the hottest events & trends in retail.

What sets hyper-personalization apart and how does it impact the consumer experience? How do you strike a balance between personalization and privacy? What are the key strategies for retailers looking to implement hyper-personalization effectively? Tune in to this insightful episode to hear Shauna Wager, Director of Enterprise Business Applications at BDO Digital USA, answer these important questions and discover how this trend goes beyond traditional personalization, offering consumers tailored experiences like never before. Covering the hottest events & trends in retail.

With several tax rules expiring at the end of the year, which ones will impact retailers? What planned projects might retailers need to think through when it comes to the rule changes? How can retailers prepare now, for the various scenarios that may play out with an election year at hand? Tune in to this episode to hear James McNamara, Principal, Tax at BDO USA, answer these important questions and layout some advice on how best to prepare for either of the upcoming new administration’s proposed tax plans. Get the insights you need to succeed in retail.

Retail store closures have become a significant trend in 2024, driven by various forces. Are these closures primarily due to bankruptcy filings or strategic business realignments? How are changing consumer shopping patterns playing a role? And will this trend continue? Tune in to this episode to hear Michele Michaelis, Managing Director of Business Restructuring Services at BDO USA, delve into these questions as we explore the underlying causes of store closures and the rapidly evolving retail landscape. Get the insights you need to succeed in retail.

The retail industry has been walking a financial tightrope this year, with bankruptcy filings becoming a notable trend. What sectors are most affected? Are these trends likely to continue? And what commonalities exist among retailers who have filed for bankruptcy? Tune in to hear Michele Michaelis, Managing Director of Business Restructuring Services at BDO USA, provide a comprehensive overview of the retail industry's financial health and share her insights on the factors that could lead to further financial distress. Keep your finger on the pulse of the retail industry. Turnaround and restructuring services as well as operational value creation services...

How do leading retail companies scale demand expansion activities? What are the key elements of scalable demand expansion activities? Can demand expansion be used to drive repeat customers and increase brand loyalty? Tune in to this episode, to hear Rob Bonham, Managing Director at Demand Generation Group at BDO USA, explain how to maximize ROI from existing customers, and explain how to supercharge your retail demand generation journey with AI. Keep your finger on the pulse of the retail industry.

What can retailers do to both automate and scale demand management to drive revenue? What role does AI play in demand management? How do technology, data, and processes enable companies to scale their demand management efforts? Tune in to this episode where Rob Bonham, Managing Director at Demand Generation Group at BDO USA, lays out some of the more effective strategies leading to successful demand management. Get the insights you need to succeed in retail.

What are the fundamentals for a strong demand creation engine? What are some of the challenges leading companies face in this arena? How do companies successfully scale these efforts? Tune in to this episode as Rob Bonham, Managing Director at Demand Generation Group at BDO USA, joins us to help unpack retail demand generation to answer these important questions on demand creation. Need a rundown of the hottest events and trends in the retail industry? We have you covered.

U.S. private label sales grew ~6% last year, reaching $217B and are on pace to reach $250B this year according to the PLMA 2024 Private Label Report. What’s behind the stellar growth of private labels? What are the potential benefits of rolling out a private label for a retailer? And is this trend here to stay this time? Tune in to this episode to hear Paige Lustbader, Audit Director in the Retail & Consumer Products industry group at BDO USA, answer these important questions and explain the youthful surge behind this growing trend. Get the insights you need to succeed in re...

Social media has led to some interesting trends… some so “out there” they could only be temporary, and some that actually have staying power. One such trend we are closely watching unfold across in the social sphere is the shift in demographics behind beauty product use. What’s driving this shift? Why are younger generations jumping on the beauty bandwagon so early? And should beauty product retailers pay close attention to this trend in order to stay relevant? Tune in to this episode to hear Jennifer Valdivia, Audit Partner and West Regional Leader for the Retail and Consumer Products Industry group at...

Winning customer loyalty and expanding your base is challenging in today’s digital-first world. But emerging omni-channel trends, like "dupe swapping," offer new opportunities for retailers. Discover the benefits and potential results of this innovative tactic in this week's 60-second Retail podcast. Join us to hear Paige Lustbader, Audit Director at BDO USA, unveil the value of dupe swapping. Keep your finger on the pulse of the retail industry.

In today’s digital age, most retailers collect personal information on customers to better align with consumer behavioral shifts and enable personalization. With these practices, however, come the need to navigate critical privacy laws and implement consent solutions. What do retailers need to know when it comes to tracking technologies? What are some of the more common pitfalls to avoid? What can be expected when it comes to the financial and operational efforts required to stay compliant? Tune in to this episode to hear Mark Melnychenko, Managing Director and Privacy Technology Practice Leader at BDO USA, unravel the complexities of pr...

What do retailers need to know about data quality and reliability when it comes to AI? What are some of the more common issues of data usage with AI? What are the consequences if you have poor data and use it with AI? Tune in the final episode of our 3-part mini-series dedicated to AI assurance as Karen Schuler, Global Leader of BDO’s Privacy & Data Protection team, reveals just how critical data quality is when it comes to dodging the digital dangers that come along with AI.

As the amount of consumer data retailers collect increases to improve the customer experience, deploy personalization and super charge their marketing, so too does the responsibility to protect this personal data. What are the biggest privacy and security challenges? How does a retailer solve for privacy and security concerns? Tune in to part 2 of our 3-part mini-series dedicated to AI assurance as Karen Schuler, Global Leader of BDO’s Privacy & Data Protection team, unveils key considerations and steps to take when it comes to privacy and security, to ensure your business dodges the digital dangers that come along with AI.

When it comes to AI, ethics play an important role in deploying the technology responsibly. So, what are some of the ethical concerns retailers need to be aware of? What steps should be taken to make sure ethical practices are built into your AI strategy? How do you ensure that you are using AI responsibly? Tune in to part 1 of our 3-part mini-series dedicated to AI assurance to hear Karen Schuler, Global Leader of BDO’s Privacy & Data Protection team, layout some key steps to take to ensure your business dodges the digital dangers that come along with AI.

Retail occupancy has been on the decline for a while now, yet many retailers continue to open stores. What’s driving this seemingly contradictory trend? And what does your health and wellness, and pet have to do with it? Listen in to this episode of our 60-second Retail podcast, as Ross Forman, Managing Director of Strategy & Innovation in the Management Consulting practice at BDO USA, unpacks this curious case of occupancy in the retail investments market.

What’s fueling the trend of big box retailers easing up demands on their supply chain vendors? What benefits are there to be had in restructuring supplier contracts? Is this a move retailers of all sizes can make? Tune in to this episode of our 60-second Retail podcast, where R.J. Romano, Managing Director, Management Consulting & Supply Chain Advisory Practice Leader at BDO USA, answers these important questions and lays out who’s really wielding the power in these relationships when the pressure is on.

There has been a flurry of Union activity making headlines and front-page stories over the last few months. What’s driving the uptick in Union mobilizations? Will it continue? Should retailers be preparing for the potential ramifications? Tune in to this episode of our 60-second Retail podcast, where Ross Forman, Managing Director of Strategy & Innovation in the Management Consulting practice at BDO USA, breaks down what is fueling the Union strikes we’ve seen so far, and what the long-term implications might be for the retail industry.

As AI takes off in the business world, so too are the rules and regulations rolling out that are meant to address consumer privacy and security concerns. Two such acts that recently hit the EU are the Digital Services Act and the Digital Markets Act. What exactly are these regulations meant to achieve? More importantly, how will they impact the retail industry? Join us for the 2nd episode in our 2-part mini-series dedicated to new rules and regulations in the age of AI, where Karen Schuler, Global Leader of BDO’s Privacy & Data Protection team, lays out what you need to...

There are several new rules and regulations rolling out now that AI has permeated nearly every facet of business. The most comprehensive of which is the EU AI Act. What do retailers need to know about this new regulation? What exactly is the “risk-based approach” that lies at the heart of the act? Are there any benefits for retailers? What challenges does the act present to the industry? Join us for this episode of our 60-second Retail podcast, the first in a 2-part mini-series dedicated to new rules and regulations in the age of AI, where Karen Schuler, Global Leader of B...

Once again prevailing macro-economic conditions have caused consumer’s discretionary spending to nosedive. What can retailers do to ensure their pricing strategies keep products moving without having to offer big discounts? What tactics can help retailers buffer their bottom lines in the face of the fixed consumer budget? Tune into this episode of 60-second Retail podcast where David Berliner, Partner & National Leader of Business Restructuring at BDO USA lays out the moves retailers should be making when it comes to pricing with consumers wallets stretched so thin.

With the roll out of stricter return policies to grapple with the costs of rising returns, are retailers gambling with their share of the already tight consumer wallet? Will consumers adapt to these new policies, or will they find alternatives to get the products they need, when they need them? Tune into this episode of our 60-second Retail podcast where Jennifer Valdivia, Audit Partner and West Regional Leader for the Retail and Consumer Products Industry group at BDO USA, lays bare the potential fallout retailers may be facing as a result of their new return policy.

A lot of retailers have announced or already implemented new, stricter return policies in an attempt to control the costs associated with rising returns. Is this a temporary policy shift or something that’s here to stay? What potential implications come with limiting a consumer’s ability to return? How can retailers find the right balance between addressing the need to reduce return costs without eroding their customer base? Tune into this episode of our 60-second Retail podcast where R.J. Romano, Managing Director, Management Consulting & Supply Chain Advisory Practice Leader at BDO USA, helps us unravel what’s prompting the ne...

The back half of 2023 saw shrinking stores, declining units per trip and drastic shifts in consumer spending to online and value retailers. Did these trends play a role in the retail bankruptcy filings seen in the back half of 2023? Are there any insights to be gleaned from the store openings and closings data that can help retailers sharpen their strategic edge and stay out of the red? Tune into this episode of our 60-second Retail podcast to hear David Berliner, Partner & National Leader of Business Restructuring at BDO USA, share some key findings from the most recent Retail in the...

How are Trans-Atlantic retailers tackling pricing strategies and leveraging AI? Are they taking on debt, and if so, why? More importantly, are there any lessons we can learn from retailers in the U.K. who may be taking a different approach to address some of the global issues the industry faces in the year ahead? Tune in to this international edition of our 60-second Retail podcast, where Laura McNaughton, Consumer Brands M&A Partner for BDO UK, discusses the similarities and differences between the U.S. and U.K. retail markets, and the various strategies underway based on the data...

With 80% of eCommerce CFO’s reporting increased profits over the last 12 months in the 2024 Retail CFO Outlook Survey, what strategies are they leaning into to drive these results? What tactics are e-tailers employing to counter the negative effects the rise in returns has on their bottom line? And what role does AI play in e-tailer’s cost optimization strategies as they strive to continue the momentum? Tune in to this episode of 60-second Retail, where Michael Rosenthal, eCommerce Implementation Manager at BDO USA, answers these important questions, laying out some of the key lessons learned from the eCommerce segment’s soarin...

Talent shortage was a major concern for many retail CFOs in 2023. This year, however, many retailers no longer view this as a threat to their business, with 48% citing this as less of a risk in the 2024 Retail CFO Outlook Survey. So then, where have retailer’s workforce concerns shifted? What critical competencies should they seek in hiring to deliver a worldclass customer experience? And what does a successful training program look like if your employees time is largely dedicated to being on the floor? In this episode of 60-second Retail, Ross Forman, Managing Director of Strategy & Innovation in the Management Co...

Almost half of retail CFOs in the 2024 Retail CFO Outlook Survey said they are building a proprietary generative AI platform this year - more than any other industry surveyed. So, why are retailers taking the lead on AI implementation? What risks should be top of mind as they look to deploy this cutting-edge technology? Tune into this episode of 60-second Retail, to hear Kirstie Tiernan, Principal - Data & AI at BDO Digital USA, explain why AI is taking off in retail and provide some advice on how to get your company started on the AI journey if you haven’t ye...

With over half of retailers surveyed planning to deploy scenario modeling software this year, the technology is quickly becoming “table-stakes” for the industry. So, what might be holding some retailers back? Is there a key ingredient to success? And what role, if any, does AI play in driving efficiencies in the operations center? To find out, tune into this episode of our 60-second Retail podcast, where R.J. Romano, Managing Director, Management Consulting & Supply Chain Advisory Leader at BDO USA, joins us in our continued discussion of the 2024 Retail CFO Outlook Survey results. Get the insights you need to succeed with...

While spending over the holiday season was higher than expected, all signs point to consumers tightening their wallets. With this trend underway, what challenges can the industry expect to face in the year ahead? Can retailers successfully raise prices even though consumers are actively seeking out deals and discounts? And what can retailers do to stay resilient in 2024? Tune into this episode of our 60-second Retail podcast, as David Berliner, Partner & National Leader of Business Restructuring at BDO USA, answers these important questions for us as we continue our discussion of the key findings in the 2024 Retail CFO Outlook Survey. ...

Haven’t had a chance to read the 2024 Retail CFO Outlook Survey yet? The next few episodes of our 60-second Retail podcast are dedicated to reviewing some of the most important findings coming out of this annual report that can help sharpen your strategic edge. In this episode we examine what might be causing the gap between where retailers expected to be, compared to where they are on the thriving spectrum, and what can be done to close this gap. We also reveal some ways retailers can fortify their business’s financial health in the year ahead. Don’t miss this e...

ESG efforts are quickly becoming key to winning over the next generation of consumers and building brand loyalty today. But forward-thinking retailers have realized a plethora of benefits in leveraging these efforts to enhance supply chains, improve sourcing programs, minimize waste, and reduce returns. How are they doing this? Tune in to this episode of our 60-second Retail podcast where we unveil what returns and waste reduction might look like for the retail industry of tomorrow, and how retailers are capitalizing on new technologies to rocket their ESG efforts into the future.

Social commerce sales in the U.S. were estimated at nearly $64.8 billion dollars in 2023 and are projected to grow to $150 billion by 2028. But boosting your bottom line isn’t the only benefit to earmarking dollars in your marketing budget for these strategies. So, what other benefits do retailers stand to reap with implementing social commerce and influencer marketing? What tools exist to aid in identifying where to focus efforts? What role will these strategies play in reaching customers in the not-so-distant future? Don’t miss this informative episode of our 60-second Retail podcast, as we discuss these important questions.

While there are many strategies being tested across the retail industry to improve supply chain efficiencies and forecasting, one has quickly come to forefront – scenario modeling. What is scenario modeling and how can it be leveraged to improve a retailer’s inventory turnover, continuity plans and product distribution? What technologies exist to aid in implementing scenario modeling and improving outcomes? Don’t miss this exciting episode of 60-second Retail as, R.J. Romano, Managing Director, Management Consulting & Supply Chain Advisory Practice Leader at BDO USA, reveals why scenario modeling is now essential to supply chain efficiency and adaptability and how this a...

There are a slew of benefits retailers stand to reap by implementing a localized product assortment strategy. What exactly is this though? And why might it be key to successfully propelling your business into the future? Tune into this intriguing episode of our 60-second Retail podcast as, Kirstie Tiernan, Principal, Data & AI at BDO Digital USA, unveils some tactics retailers can implement to move towards this forward-thinking strategy, and ruminates on where advancements in technology might take this approach in the future.

No one can deny today’s CX is being powered more and more by data and technology. How does this impact the retail workforce of the future? What skillsets will be required to be successful with these digital tools? And with the potential to know so much about a customer, how do you keep a personalized experience from getting scary? Tune into another exciting episode of our 60-second Retail podcast as, Wally Seliga, Principal, Practice Leader - Cloud, Security & Infrastructure group at BDO USA, shares his thoughts on which technologies are best poised to change how retail workforce of the fu...

Looking to gain a distinct advantage over the competition in your warehouse? Ground robotics like autonomous mobile robots (AMRs) and automated guided vehicles (AGVs) need to be on your radar. Listen in to this episode where, R.J. Romano, Managing Director, Management Consulting & Supply Chain Advisory Practice Leader at BDO USA, walks us through the major benefits ground robotics bring to a retail business and how to get ready to implement this very futuristic technology today.

Digital twin technology is poised to give companies who employ it a serious edge. So, what benefits do retailers specifically stand to reap from these technologies? And where does a retailer even start if they’re looking to begin leveraging the technology? To find out, listen to this episode where hear Robert Brown, National Digital Leader for Retail and Consumer Products at BDO USA, talks with us about this exciting evolution in the virtual world that's going to be a game changer for the retailer of the future.

There are a lot of different payment technologies retailers are experimenting with right now, but which ones truly have staying power? How do retailers keep pace from a security perspective to make consumers comfortable with some the more futuristic payment methods? Tune into this episode to hear Anthony Ferguson, Audit Partner and National Industry Leader of the FinTech group at BDO USA, talk through the pros and cons of some of the newer payment technologies, and reveal the one he thinks is poised to provide the most benefits to both retailers and consumers alike.

There are a wealth of AI applications in the retail industry, but what are some of the most effective uses out there today? From unlocking dynamic messaging, to product recommendations, to customize loyalty program offerings, and more, find out how AI can be leveraged to future proof your business today. Listen to this episode, where Kirstie Tiernan, Principal, Data & AI at BDO Digital USA, speaks with us about this rapidly evolving technology poised to revolutionize the retail industry.

Research shows customers are willing to pay more for brands that elevate their experience. What other benefits might come with taking your experiential retail strategy to the next level? Considering the innovations already underway today, how might experiential retail look 20-50 years from now? Tune into this episode to hear Ross Forman, Managing Director in the Workplace Operations & Strategy Group at BDO USA, explain why retailers looking to future proof their business and prepare for tomorrow’s consumer demands, need to start testing experiential strategies today.

Aerial drones can drastically increase the efficiency of a retailer's warehouse and last mile delivery by creating a whole new level of operations in the building and the sky... and the benefits don't stop there. Integrating aerial drone technology comes with several concerns too. So, what are the key considerations retailers need to weigh before implementing this futuristic technology? Don't miss this insightful episode as Ric Opal, Cybersecurity National Leader at BDO Digital USA, answers these questions and shares his thoughts on where drones could potentially take the industry in the next 20-50 years.

There are a slew of changes occurring across the digital ecosystem when it comes to the use of tags, cookies, and pixels. How do the restrictions on cookie use rolled out by many large technology companies impact a retailer’s ability to target audiences? What strategies help overcome these challenges? Tune into this episode of our 60-second Retail podcast, as Robert Brown, National Digital Leader for Retail and Consumer Products at BDO USA, explains how to embrace the change and pivot your approach for success.

Social commerce can represent untapped potential for many retail brands. But is it crucial to a retailer’s marketing strategy? What benefits come with enabling social commerce? Are there any actionable tactics to take a brand’s marketing strategy to the next level? Tune into this episode of our 60-second Retail podcast, to hear Robert Brown, National Digital Leader for Retail and Consumer Products at BDO USA, explain how brands can leverage today’s most popular social platforms to increase sales.

We’ve always had influencers in the form of movie stars and athletes, but today’s digital world has allowed a new “everyday person” to become an influencer. What makes the ‘everyday’ influencer successful? Have influencer marketing programs changed with the slew of corporate cuts occurring across the industry? What does an ideal influencer partnership look like in these times of uncertainty? Tune into this episode of our 60-second Retail podcast to hear Paige Lustbader, Audit Director in the Retail & Consumer Products industry group at BDO USA, lay out how to crack the code for influencer marketing success.

With the digitization of the in-store experience running full steam ahead, which technologies are bringing value to the table for retailers? And which might be more anticipatory? Are there cost-effective ways to enhance the customer experience without committing to the hefty price tag associated with some of the more advanced interactive technologies? Tune into this episode of our 60-second Retail podcast to hear Robert Brown, National Digital Leader for Retail and Consumer Products at BDO USA, delve into how to drive customer engagement with interactive displays.

With half the year already in the rearview mirror, what trends, if any, are there behind retail bankruptcy filings so far? Do store openings and closings reveal any insights on the state of the industry? And what can retailers expect moving into the back half of the year? Tune into this episode to hear David Berliner, Partner & National Leader of Business Restructuring at BDO USA, explain the what’s going on with retail bankruptcy filings, the story unfolding with store openings and closings, and what retail sales data, coupled with economic indicators, indicates for the industry in the months to co...

The rental and resale subsectors have seen rapid growth due to the economic pinch a lot of consumers have found themselves in because of the pandemic and other evolving variables. Now that things have somewhat normalized, are these subsectors coming back? Is there a demographic draw here? If so, which demographic is driving this growth? And why? Tune into this episode of our 60-second Retail podcast to hear Paige Lustbader, Audit Director in the Retail & Consumer Products industry group at BDO USA, explain who is behind the growth spurt and why this trend is here to stay.

Returns are a part of doing business. But the volume of returns retailers face as a result of online shopping being the preferred method of purchasing is a growing one. What new approaches have retailers been tested to reduce returns? Is raising the cost of a return viable? What role do customer loyalty programs play? Tune into this episode of our 60-second Retail podcast to hear Jennifer Valdivia, Audit Partner and West Regional Leader for the Retail and Consumer Products industry group at BDO USA, walk us through the balancing act of return management.

Due to a massive increase in the collection, use, and sharing of personal data, consumer concerns are driving new privacy and data protection legislation at the international, federal, and state level. What can retailers do to ease consumer distrust? How can brands continue to monitor and analyze consumer buying habits without over collecting? Tune into this episode of our 60-second Retail podcast to hear Karen Schuler, Global Leader of BDO's Privacy & Data Protection team, explain how best to navigate the patchwork of legislation popping up around consumer data and the steps to take to stay in compliance.

The evolution of the concept store has been underway for some time, but the pace of new ones popping up across the industry has drastically increased as of late. How are retailers benefiting from concept stores? What makes for a good concept? And which brands are knocking it out of the park? Tune into this episode to hear Ross Forman, Managing Director in the Workplace Operations & Strategy Group at BDO USA explain why this trend is now really starting to take off.

What can retailers do to prepare for the trying economic times the industry will continue to face in the coming months? Listen in to this episode where John Krupar, Principal, Operational Value Creation at BDO USA, lays out 3 important tips for retailers looking to fortify their business in these uncertain times.

In part 2 of our mini-series dedicated to the new retail store rationalization strategy, we focus on another trend that is picking up steam – the movement out of the traditional mall and into free-standing or strip mall locations. Why is this change underway? And are there any unique use cases for these smaller spaces?

Tune into this episode of our 60-second Retail podcast to hear David Berliner, Partner & National Leader of Business Restructuring at BDO USA, explain why retailers are restructuring their footprints and how they stand to capitalize on smaller spaces.

In part 1 of our mini-series dedicated to the new retail store rationalization strategy, we explore how the retail lease has been shaped by variables such as the pandemic, shifting consumer behaviors and economic whirlwinds.

What did leases look like pre-pandemic and how does that compare to now? What important areas should retailers focus on when negotiating the restructure of a lease?

Tune in to this episode of 60-second Retail to hear Ross Forman, Managing Director in the Workplace Operations & Strategy Group at BDO USA, discuss how the retail lease has evolved alongside the changing retail...