Talking Pools Podcast

Talking Pools Podcast

By: Rudy Stankowitz

Language: en-us

Categories: Education, Business, Entrepreneurship, Science, Chemistry, How To

Forget chasing chlorine headaches and battling algae wars alone. The Talking Pools Podcast is your weekly escape from pool purgatory, where 250+ years of combined pro wisdom explodes into actionable hacks, mind-blowing tips, and secrets so ancient they make Poseidon jealous.Think of it as your weekly poolside braintrust, fueled by eight seasoned pros, each a rockstar in their own aquatic lane. Got a filtration fiasco? Chemical conundrum? Equipment enigma? No problem. We've got a host for that:The Tech Titan: Unravels the mysteries of pumps, filters, and gizmos that make pools tick (without the electrical shocks).The Chem Crusader: Your...

Episodes

LSI Outside the Bubble — What the Scientists Really Say
Dec 12, 2025

Pool Pros text questions here

Rudy does something different this week: he takes the Langelier Saturation Index (LSI) out of the pool industry echo chamber and walks it through the lens of academics, civil engineers, groundwater chemists, and industrial water experts who don’t care about plaster warranties, brand marketing, or trade show politics.

If you’ve ever argued about “which LSI is right” in a Facebook group, this one is for you.

Episode Overview

Rudy kicks off with a news analogy:
 How the same even...

Duration: 00:37:56
Steve’s Cautionary Tales, Leak Detection 101 & The Airbnb Insurance Trap
Dec 11, 2025

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This week, Steve flies solo again — but with good news: Wayne is on the mend and expected back very soon. Until then, Steve brings a full toolbox of stories, lessons, and a deep dive into one of the most-requested topics from pool pros: leak detection as a service.

🔥 Segment 1 — Cautionary Tales From the Field

Steve opens with some brutally honest stories from the last month on his route:

Losing a couple clients — why it happened, what could’ve prevented it, and why sometim...

Duration: 01:12:21
Specialty Chemicals: Making Chlorine Work Smarter, Not Harder with Jody O’Grady
Dec 10, 2025

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On this Talking Pools episode, host Natalie Hood, Director of Education and Network Development for The Grit Game, sits down with Jody O’Grady, Director of Commercial Sales for API Water and long-time industry chemist, to unpack one of the most misunderstood topics in pool care: specialty chemicals.

Chlorine gets all the attention, but oxidizers, enzymes, and flocculants quietly decide whether your water is comfortable, clear, and compliant—or a cloudy, smelly headache full of disinfection byproducts and complaints. Jody draw...

Duration: 00:44:50
Are They Pools, Ponds, or A GEN Z FAD?
Dec 09, 2025

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Imagine Rudy, Allen Schnaak, Andrea The Pool Girl, and Frank Disher from The Deep End Podcast sitting around a table — the kind of table where coffee gets cold because the conversation gets that good. What starts as a friendly discussion about natural pools quickly spirals into a wild, brain-stretching rollercoaster of biology, engineering, and the eternal question: what exactly is growing in that water, and should we be scared of it?

Natural Pools vs. Traditional Chemistry:

Allen kicks things off like a Zen garden ar...

Duration: 00:39:42
Kangaroos, Cows & Vinyl Liners: Modern Liner Tech with Jamie from Aquatec
Dec 08, 2025

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On this Mondays Down Under episode of the Talking Pools Podcast, Shane in Auckland and Lee on the chilly NSW coast are joined by Jamie from Aquatec, a family business that’s been making swimming pool liners since the late 1970s. They dive into how vinyl liners have evolved from “one blue fits all” to highly engineered, custom-fit solutions for everything from tired old concrete pools to wild freeform designs with benches, bar stools, and beach entries.

Jamie shares the story of taking over the business from his father and sister...

Duration: 00:54:07
The Role of Calcium and TDS
Dec 05, 2025

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In this conversation, Rudy Stankowitz emphasizes the critical role of calcium hardness and total dissolved solids (TDS) in pool chemistry. He explains how these factors influence the effectiveness of chlorine, algaecides, and other pool chemicals, highlighting the importance of maintaining the right balance for optimal pool performance.


Takeaways

Calcium hardness and TDS are crucial for pool chemistry.
They influence how effectively chlorine works.
Proper levels allow other chemicals to perform optimally.
Incorrect levels lead to inefficiencies in pool products.
Understanding these factors is...

Duration: 00:36:23
The Role of Weather in Swimming Pool Property Damage
Dec 04, 2025

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The conversation explores the complexities of insurance claims, particularly in unusual circumstances involving property damage due to weather events. The speaker shares a vivid account of a claim involving a fallen tree that caused significant damage to a pool area, illustrating the challenges faced by both homeowners and insurance adjusters in assessing and managing such incidents.


Takeaways

The role of insurance adjusters in property damage claims.
Unusual incidents can complicate insurance claims.
Weather events can lead to significant property damage.
Visual descriptions help convey...

Duration: 00:28:56
Mastering Pool Measurements: Essential Tools and Techniques
Dec 03, 2025

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In this conversation, Natalie discusses the essential tools and preparations needed for accurate pool measurements with Carl Cullers or the Grit Game. They emphasize the importance of having the right equipment, such as measuring forms, tapes, and documentation tools, to ensure a successful measurement process. Additionally, the speaker highlights the necessity of taking pictures to document the pool's condition, especially if there are any irregularities.

takeaways

You want to get to the job.Make sure you have a measuring form.Having a pencil and an...

Duration: 00:34:11
Natural Pools: Healthier… or Just Trendier?
Dec 02, 2025

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In this episode 'FROM THE VAULT', we revisit part two of our three-part deep dive with Rudy, Allen Schnaak, and Andrea The Pool Girl, and yeah—we’re talking about natural pools again. On paper, natural pools check every eco-friendly box Gen Z cares about: fewer synthetic chemicals, more biology, more “let nature do the work.” But the conversation makes one thing crystal clear… as much as we all want natural pools to be the sustainable future, the real story is more complicated.

The group breaks down exactly where natural pools shin...

Duration: 00:57:04
Proactive Management: Pool Business
Dec 01, 2025

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In this episode of Mondays Down Under, hosts Lee and Shane discuss the importance of self-audits in business management, particularly in the pool industry. They emphasize the need for proactive management, effective communication with staff, and the value of customer feedback. The conversation covers practical tips for conducting audits and improving business operations, highlighting that small changes can lead to significant improvements. The episode concludes with a call to action for listeners to engage in self-audits and enhance their business practices.


Takeaways

Self-audits are crucial for understanding...

Duration: 00:39:03
Cyanuric Acid: The Most Misunderstood Chemical in Pools
Nov 28, 2025

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Rudy dives headfirst into cyanuric acid — CYA, stabilizer, conditioner — the most misquoted, weaponized, and argued-about chemical in the pool industry. He breaks down what the science actually says about HOCl in stabilized water, why that old HOCl / OCl⁻ chart belongs in a museum, how CYA really impacts ORP, TA, and LSI, and why “chlorine lock” is less supernatural curse and more “you nuked the stabilizer and fed the biofilm.”

Between the chemistry deep dive, Rudy hits the global pool-industry newswire: PHTA’s APSP-11 rewrite, bromate and sodium bromide drama, media con...

Duration: 00:52:44
“How Do I Cover My Ass?” Protecting Your Pool Business When a Pool is Structurally Failing
Nov 27, 2025

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In this week’s episode of Insurance Interludes, host Steve Sherwood teams up once again with Pat Grignon, Vice President of the California Pool Association (CPA), to tackle a real-world scenario hitting every service tech’s nightmare list:

A failing shell. A leaking pool. Conflicting opinions. And YOU stuck in the middle.

Steve brings the audience behind the scenes of his own route — a client with a structural crack that keeps reopening, “experts” claiming they can fix it, and the big questi...

Duration: 00:31:22
Madison Ray lifeguard historian - Hard Truths & Myths
Nov 26, 2025

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On this Wednesday episode of the Talking Pools Podcast, host Natalie Hood (Director of Education & Network Development for The Grit Game) sits down with lifeguard historian, trainer, and content creator Miss Madison Ray to pull back the curtain on what lifeguards actually do, why they’re leaving the industry, and how dangerous our “they’re just babysitters” mindset really is.

From CPR in real facilities to CPR to Taylor Swift on TikTok, this episode hits both the heart and the hard f...

Duration: 00:41:36
Cold Plunge Pools and Cold Water Chemistry
Nov 25, 2025

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This week, Andrea flies solo while Paulette takes a much-needed break—and the result is a fun, educational, slightly unhinged deep dive into cold water season, winter chemistry, dry skin survival, and why cold pools can actually make your job easier (yes, really).

From frozen reagents to stain treatments to elderly Floridians complaining about “cold” 78-degree pools, this episode is a full winter-route mood.

Episode Summary

Andrea kicks off the show explaining why cold water is bas...

Duration: 00:36:26
It Shouldn’t Take a Child’s Death to Fix Our Industry — But Here We Are
Nov 24, 2025

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This week on Mondays Down Under, Lee (Australia) and Shane (New Zealand) jump in—literally and figuratively—with a conversation that starts with cold weather swims and ends with one of the biggest training breakthroughs for the pool industry across Oceania.

What was supposed to be a short topic grew into a full deep-dive on safety, qualifications, licensing, training pathways, industry standards, and why professionalizing pool service matters more now than ever.

Episode Summary

Lee and Shane open with some updates from home...

Duration: 00:35:11
Bromide Ban & Borate Chemistry
Nov 21, 2025

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In this episode, Rudy discusses the importance of borates in pool chemistry, particularly their role in stabilizing pH levels, reducing chemical usage, and enhancing water clarity. He explains the chemistry behind borates, their effects on algae, and practical applications for pool maintenance. Additionally, Rudy addresses safety concerns and common misconceptions about borates, emphasizing their benefits for long-term water stability.

takeaways

Borates are one of the most powerful tools in pool chemistry.They help stabilize pH and reduce chemical usage.The physics and chemistry of pool...

Duration: 00:34:22
Back in Our Day, Pool Techs Worked in the Rain — And Didn’t Cry About It
Nov 20, 2025

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In this episode, Steve Sherwood discusses the challenges of pool maintenance during rainy weather, emphasizing the importance of effective communication with clients regarding service times and expectations. He also delves into the significance of proper water testing and the differences between commercial and residential pool care. Additionally, insights into insurance considerations for pool professionals are shared, highlighting the need for preparedness in the face of unpredictable weather events.


Takeaways

Weather can significantly impact pool maintenance schedules.
Utilizing weather apps can help plan pool servicing effectively.
...

Duration: 01:01:20
Airbnbs, Fences, and Flow Rates — Yes, You’re Doing It Wrong.
Nov 19, 2025

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Mondays Down Under – Understanding Pool & Spa Standards in Australia & New Zealand

This week on Mondays Down Under, Lee and Shane dive into a topic that every pool and spa professional thinks they understand—until they don’t: standards, regulations, and the rules that actually govern your work on both sides of the Tasman.

From fencing laws to suction entrapment prevention, from dangerous goods handling to new fiberglass standards, this episode breaks down exactly what service technicians, retail pros, and builders need to know t...

Duration: 00:31:32
Pool Leak Myths Millennials Love… and Why Gen X Knows Better.
Nov 19, 2025

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Welcome to an in-depth exploration of leak detection in pools, a topic that often goes unnoticed yet is crucial for any pool owner. In this blog post, we’ll highlight key insights and practical tips from a recent podcast episode featuring industry experts Natalie Hood and Jared Medeiros. Let’s dive in and unravel the myths surrounding leak detection and maintenance.

Section 1: Understanding the Importance of Leak Detection  Leaks can lead to significant water loss and costly repairs if not addressed promptly. Natalie and Jared emphasized the importance of being proac...

Duration: 00:39:10
The Episode That Made Pool Pros Love with Their Shirts
Nov 18, 2025

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Featuring Don Douglas of Revd Up Apparel — Gold Sponsor of the Mentor of the Year Award

Some episodes age like fine wine.
 This one… aged like a perfectly balanced LSI reading.

Andrea and Paulette crack open a legendary conversation from the Talking Pools archives — the day Don Douglas of Revd Up Apparel stopped by and changed the way the pool industry thinks about clothes, branding, and what “professional” really looks like in the field.

This isn’t just an interview.
 It’s an origin...

Duration: 00:46:59
Total Alkalinity. PLUS, Mentor of the Year REVEALED
Nov 14, 2025

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In this episode, Rudy delves into the intricacies of total alkalinity in pool chemistry, explaining its critical role in maintaining pH levels and overall water balance. He discusses the impact of carbon dioxide and borates on pool chemistry, emphasizing the importance of understanding these elements for effective pool maintenance. The conversation highlights the challenges faced by pool service professionals and the need for consistent testing and adjustments to ensure optimal water quality.

takeaways

Total alkalinity is crucial for stabilizing pH levels in pools.High alkalinity...

Duration: 00:38:51
Wayne’s Update, Rich Gallo’s Wisdom & Pool Biz Insights
Nov 13, 2025

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🔑 Episode Highlights:

Wayne’s Health Update & Podcast Direction Wayne shares a personal health update and how it’s shaping the future of the show.Celebrating Mentorship: Rich Gallo Named Mentor of the Year A heartfelt tribute to Rich Gallo’s impact on the pool service industry and his dedication to mentoring others.Business Wisdom from Rich Gallo Rich opens up about his entrepreneurial journey, lessons learned, and the importance of staying grounded.Teamwork Makes the Dream Work A candid discussion on how co...

Duration: 00:54:35
Clear Water Can Still Kill, Part 2: The Myth-Busting Conclusion with Dewey Case & Natalie Hood
Nov 12, 2025

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In this powerful conclusion to the two-part episode Clear Water Can Still Kill, Natalie Hood and Dewey Case pull back the curtain on the myths that continue to plague both residential and commercial pool operations. From chlorine “smell” misconceptions to Airbnb water safety, they challenge everything we think we know about clean, safe, and healthy pool water.

Dewey explains why clear doesn’t always mean clean—and why that faint haze, that “smells clean” comment, or that once-a-week test schedule could spell serious trouble. Natalie takes it a step further, sharing real...

Duration: 00:30:16
It’s Not Personal — It’s Just Good Business
Nov 11, 2025

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Welcome back to the Talking Pools Podcast — We're opening up the vault and this one snuck out! The real-life challenges and strategies shaping the pool industry. I’m Rudy, here with the always insightful Andrea, and today we’re tackling a topic that every pool pro eventually has to face: how to handle price increases without losing your cool or your margins.

This episode isn’t about confrontation — it’s about confidence and strategy.
Rudy and Andrea open up about their own experiences dealing with chemical pri...

Duration: 00:47:44
Push suppliers to own issues
Nov 10, 2025

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Lee’s back on home turf (and grand-dad duty) and Shane’s in the chair from New Zealand for a lively episode that starts with a wild Guy Fawkes blackout story and lands on a pressing industry issue: two major distributors have exited the NZ market, leaving pros scrambling for parts, warranties, and sensible logistics.

In this episode

Cold open: A powder-monkey grandad, one huge bang, and parts of Melbourne go dark 😳NZ shake-up: Two big distributors stop supplying nationw...

Duration: 00:32:56
Is Your Pool Truck a DOT Violation Waiting to Happen
Nov 09, 2025

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What starts as a casual “round two” turns into one of the most important — and hilarious — conversations pool pros need to hear. Rudy and Andrea dive deep into DOT (Department of Transportation) requirements for pool service trucks, and what every tech should know before hitting the road loaded with chemicals in this #WaybackWeekend thing we've been doing. Spoiler: if you’re hauling 100-pound buckets or 100-gallon tanks, you might be breaking the law — and not in the cool Judas Priest way Andrea sings about.

Rudy breaks down the federal re...

Duration: 00:33:08
Off-Season Hustle: Remodeling, Beta Tests & Big Things Ahead
Nov 08, 2025

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Hey Pool Pros! We’re back with another Talking Pools Podcast episode from the vault, and this time it's featuring your favorite duo — Kelli and Dan — and trust us, this one’s got it all.

Dan’s been burning the candle at both ends with office remodels, travel chaos, and prep for the Atlantic City Pool & Spa Show, while Kelli’s been making the most of the off-season — catching her breath, recalibrating, and enjoying that brief calm before pool season hits full throttle.

But don’t th...

Duration: 00:26:19
The One on pH
Nov 07, 2025

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In this episode of the Talking Pools podcast, Rudy Stankowitz dives deep into the essential aspects of pool water chemistry, focusing primarily on pH. He emphasizes the importance of understanding pH as the core of water chemistry, explaining how it influences chlorine effectiveness, the role of alkalinity, and the buffering systems that stabilize pH levels. Rudy discusses the impact of electrolysis, CO2 behavior, and the Langelier Saturation Index on pH management. He also highlights the challenges of accurate measurement and the biological influences on pH. The episode concludes with practical takeaways for...

Duration: 00:49:18
Oxidation & Sanitation: The Six Faces of Chlorine
Nov 06, 2025

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Sometimes, to master the science of pool care, you’ve got to rewind all the way to the fundamentals — and that’s exactly what Wayne does in this nostalgic, knowledge-packed Throwback Thursday episode of the Talking Pools Podcast.

This week, Wayne strips away the marketing fluff, the industry noise, and the high-tech gadgets to return to where it all began: Chlorine 101. He breaks down the true difference between oxidation and sanitation, revealing why so many pros get it wrong — and how that mix-up c...

Duration: 00:36:28
Dewey Case of CMAHC to Aquatic Directors: Clear Water Can Still Kill
Nov 05, 2025

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🎙️ Talking Pools Podcast – Part 1

Dewey Case of CMAHC to Aquatic Directors: Clear Water Can Still Kill

Guest: Dewey Case — Technical Director, Council for the Model Aquatic Health Code (CMAHC); Assistant Aquatic Superintendent, Williamson County Parks & Rec, Tennessee
Host: Natalie Hood (The Grit Game)
Episode Length: Part 1 of 2

Episode Overview

It’s Halloween on the Talking Pools Podcast, and between vegan pumpkin chili, light-up unicorn costumes, and a T-Rex suit, host Natalie H...

Duration: 00:30:11
You Don’t Get Profitable in a Fortnight
Nov 05, 2025

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Being the boss sounds great — until payday hits and you realize your new hire just cost you more in pool shock than they’ve made you in revenue. In this episode, we strip away the Instagram gloss and talk about what it really means to grow your team. Spoiler: it’s not all high-fives and financial freedom. Sometimes it’s long days, lost profits, and teaching someone not to vacuum with the backwash line open.

Shane and Lee break down the raw truth of employment — the pain before the gain, the cost b...

Duration: 00:39:58
Leak Suspection: the diagnostic hypothesis phase of leak detection
Nov 04, 2025

Pool Pros text questions here

Swimming Pool Leak Suspection refers to the initial stage of identifying and investigating potential water loss in a swimming pool system when there is reason to believe a leak may exist.

In practical terms, it means a pool owner or service technician has observed indicators suggesting abnormal water loss—such as a consistently dropping water level, air bubbles in the return lines, excessive chemical use, soggy areas around the pool, or unexplained increases in water bills—but has not yet confirmed the presence or location of a leak.

Duration: 00:38:10
No Participation Trophies in Pool Service
Nov 02, 2025

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Welcome to a special edition of the Talking Pools Podcast. I’m your host, Rudy Stankowitz, and today we’re doing something a little different. My cohost, Andrea, doesn’t know it yet, but this episode is being recorded live with an audience. We’re opening the door to real-time interaction, bringing our listeners into the conversation as it happens.

This episode isn’t just about surprises—it’s about resilience and change. Recently, I suffered a back injury while cleaning pools. It’s a tough reminder o...

Duration: 00:30:15
Plumb Dumb: The Gen Z Pool Build Edition
Nov 01, 2025

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 Welcome back to the Talking Pools Podcast — where the water’s clear, but the talk can get rough. I’m Kelli, here with the man who can smell bad plumbing from a mile away, Dan.

This one’s from the vault, a throwback episode that still hits hard because, let’s be real — some things never change.

We’re revisiting one of the biggest frustrations for pool techs everywhere: having to replumb equipment pads on brand-new builds just to make them serviceable. You’d think “new” means “done right,” b...

Duration: 00:36:56
The Truth About Shock, PHTA, Horror Pick & Empty Pools
Oct 31, 2025

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In this bone-chilling Halloween episode, host Rudy Stankowitz dives headfirst into the haunted side of the pool world—where the ripples in the water might not be from your circulation pump. Beneath the calm shimmer of moonlit pools lies a darker current: ghost stories soaked in chlorine and mystery.

Rudy takes listeners on a guided ghost tour through some of the most notoriously haunted swimming pools on Earth—the Queen Mary’s first-class plunge, McCarren Park Pool’s eerie echoes, The Rave’s waterlogge...

Duration: 00:48:04
🎃 Haunted Pools & Hair-Raising Cleanups
Oct 31, 2025

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In this Halloween classic from the Talking Pools Podcast vault, Andrea and Paulette return to the mic with goosebump-worthy stories from the field — the kind that make your skin crawl and your test kit hand tremble. From murky green pools that seemed to breathe on their own, to mysterious ripples that moved when no wind blew, these two share the moments that made even veteran techs question what lurks beneath the surface.

Andrea and Paulette take listeners through 85% pure spine-tingling storytelling, recounting real-life service route scares that start as routine ca...

Duration: 00:32:02
Tradeshow Junkies and Pool Inspection Insurance
Oct 30, 2025

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This is the one where Wayne and Steve discuss the secrets behind the booths, the untold tales of Pool Industry Tradeshows. Also, What insurance do you need to conduct a pool inspection?

Roof Top Innovations the leading Roofing Company in Waco, Tomball surrounding areas
We focus on all types of roofing systems, with a focus on the best quality possible.

Support the show

Thank you so much for listening! You can find us on social media:

Facebook Instagram Tik Tok

Email us: talkingpools@gmail...

Duration: 00:52:50
Algaecide
Oct 28, 2025

Pool Pros text questions here

This is the one where Andrea and Paulette discuss their go-to algaecides 

Roof Top Innovations the leading Roofing Company in Waco, Tomball surrounding areas
We focus on all types of roofing systems, with a focus on the best quality possible.

Support the show

Thank you so much for listening! You can find us on social media:

Facebook Instagram Tik Tok

Email us: talkingpools@gmail.com

Duration: 01:09:01
Talking Pools Origins
Oct 27, 2025

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A look back at the first episode of the Talking Pools Podcast...

In this episode of the Talking Pools podcast, hosts Rudy Stankowitz and Andrea Nannini reflect on the challenges currently facing the pool industry, particularly focusing on the chlorine shortage and its implications. They discuss the panic purchasing behavior of consumers, the impact of the Texas freeze on supply chains, and the ongoing difficulties in sourcing essential pool parts. The conversation also touches on the myths surrounding the chlorine shortage and the potential long-term effects on the industry.
<...

Duration: 00:28:25
Government Shutdowns, Setbacks, and Standing Strong — The Pool Pros Who Keep Us Going
Oct 24, 2025

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In this episode, host Rudy Stankowitz gets into two powerful topics shaping the pool industry right now.

First, we take a hard look at the federal government shutdown and how it’s creating ripple effects across small service-based businesses — including pool service companies. From stalled SBA loans and federal contract delays to the trickle-down impact on cash flow and customer payments, Rudy explains how this period of economic uncertainty requires adaptability and strong communication.

Then, the conv...

Duration: 01:14:53
Pool Inspections and The Importance of Public Speaking
Oct 23, 2025

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In this episode of Talking Pools, hosts Steve and Wayne delve into the world of community theater and its impact on personal development, particularly in public speaking. They discuss the evolution of community theater, the decline of dinner theaters, and the intersection of their theater experiences with their work in the pool industry. The conversation shifts to the importance of safety in pool maintenance, navigating pool inspections, and the role of insurance in protecting pool professionals. They also touch on the challenges of balancing work and personal life, emphasizing the need for...

Duration: 01:11:36
Getting Rid of Swimming Pool Algae
Oct 21, 2025

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Andrea and Paulette go long on algae—the real science, the field diagnostics, and the no-nonsense remediation that actually works on a Tuesday in August when the phone won’t stop ringing. Pulling from training content and field notes, they break down how to tell algae from look-alikes (metals, pollen, fine dust), why water balance and sanitizer demand dictate outcomes, and how to choose the right kill-sequence for mustard/yellow, black (cyanobacteria biofilm), green blooms, and stubborn pink slime/white water mold co-contaminations.

They also reference Rudy Stankowitz’s boo...

Duration: 00:57:53
Hire Slow, Fire Fast
Oct 20, 2025

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In this episode of the Talking Pools podcast, the hosts discuss the busy pool season, emphasizing the importance of regular maintenance to prevent costly clean-ups. They delve into the hiring process, sharing insights on training staff, crafting engaging job advertisements, and the diverse career opportunities within the pool industry. The conversation also covers effective interview techniques and the significance of personal attributes in potential employees. The episode concludes with final thoughts on team dynamics and the importance of flexibility in hiring.

takeaways

The pool season...

Duration: 00:43:05
Pool Wars: Ron DeLoux Talks Survival of the Smartest + A Hard Truth About Unlicensed Work
Oct 17, 2025

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In this engaging conversation, Rudy Stankowitz interviews Ron DeLoux from Big Blue Pool Service, exploring the evolution of the pool service industry, the importance of customer relationships, and the future of pool technology. Ron shares his insights on the shift from repair to replacement, the significance of pool chemistry, and the challenges faced by newcomers in the business. He emphasizes the value of education, mentorship, and community support, while also reflecting on the impact of natural disasters on pool services. The discussion concludes with Ron's advice for enjoying the work and maintaining...

Duration: 00:44:08
How to Become a CPO Instructor
Oct 16, 2025

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Keywords

pool industry, CPO, instructor assessment, education, teaching skills, PHTA, pool classes, water chemistry, instructor program, professional development


Summary

In this episode of the Talking Pools podcast, Wayne discusses his experiences and insights from being a member of the PHA Instructor Assessment Committee. He shares stories from a recent instructor class, the assessment process for potential instructors, and the importance of teaching skills in the pool industry. Wayne also highlights the broader educational opportunities available in the industry and encourages listeners to consider becoming instructors...

Duration: 00:28:54
The Metal Menace: Andrea & Paulette
Oct 14, 2025

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Got mystery stains, teal-tinted water, or customers blaming your chlorine for their new “seafoam highlights”? Andrea and Paulette dive into high metal levels in pools—where they come from (source water, corrosion, “helpful” copper products), how to confirm what you’re dealing with (iron vs. copper vs. manganese), and the smartest ways to treat the water and the stain without turning the pool into a chemistry crime scene. Real talk, step-by-step protocols, and the dos/don’ts that save callbacks.

Chapter Markers

00:00 – Cold Open: “No, chlorine didn’t dy...

Duration: 01:21:16
Here's Why Pool Pros Bathe in Public Spas
Oct 13, 2025

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Keywords

spa maintenance, water treatment, sanitization, pool care, spa treatments, bromine, chlorine, water balance, spa technology, pool service


Takeaways

Summer is approaching, and clients have varying perceptions of swimming temperatures.
Spa maintenance requires more frequent attention than regular pools due to their smaller size and higher usage.
Educating staff in front of customers can undermine trust; it's better to do it privately.
CO2 gas in carbonated drink bottles can affect water testing accuracy.
Spas can have a high bathylode, equivalent to...

Duration: 00:58:48
“Charge What You’re Worth," Rich Gallo Says. (Gen Z, Cover Your Ears)
Oct 10, 2025

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In this episode of the Talking Pools podcast, Rudy interviews Rich Gallo, founder and CEO of Pure Swim. Rich shares his journey from growing up in a family of pool professionals to establishing a successful concierge-level pool service in Los Angeles. He discusses the importance of mentorship, the impact of fatherhood on his business philosophy, and the lessons learned from mistakes in customer relationships. Rich emphasizes the significance of building a team with purpose, innovative service models, and the law of reciprocity in business. He concludes with reflections on the challenges of...

Duration: 00:53:36
How One Mistake on a Pool Job Nearly Bankrupted Me
Oct 09, 2025

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This week, Wayne and Steve are diving deep into the kind of stuff that separates pros from pretenders — communication, integrity, and the responsibility of owning your mistakes. Whether it’s a misread water test, a filter left in bypass, or a promise made too quickly, these two veterans talk about what it means to stand behind your word, make things right, and protect your reputation even when it costs you.

They share stories from the field where honesty cost them money — but saved their business. From awkward client conversations to handli...

Duration: 01:09:18
Sarah Says: The Science, the Sass, and the Suds
Oct 08, 2025

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If you thought pool care was boring, you clearly haven’t heard Sarah break it down. This week she dives headfirst into the bubbling, backwashing, beautifully chaotic world of pool chemistry — with zero filters and a full cup of caffeine. It’s educational, hilarious, slightly unhinged, and 100% Sarah.

She’s here to make sure you understand what’s really happening in that pool water — why your readings are off, why “shock” isn’t a personality type, and why that weird smell isn’t chlorine, it’s your own bad decisions dissolving in the deep...

Duration: 00:31:22
When Customers Meet Chlorine Science
Oct 07, 2025

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Andrea kicks off the episode venting about her latest headache — a string of finicky customers inside a gated community who think pool service comes with mind-reading included. From access codes that don’t work to residents insisting their “pool smells too clean,” Andrea’s got stories that’ll make any tech feel seen. Paulette chimes in with her trademark humor and hard-earned wisdom, grounding the chaos with her calm-but-deadly insights on customer communication and setting boundaries.

But the episode doesn’t stay in the HOA drama zone for long — it quickly pivots i...

Duration: 01:06:34
Understanding Mineral Pools, +PSS: Bufferzone Cameo
Oct 06, 2025

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In this episode, Lee and Shane discuss the growing popularity of mineral pools in Australia, addressing a listener's inquiry about the benefits and drawbacks of mineral pools, particularly in hot climates. Steve pops in with Peter Lagaz of Bufferzone to talk PSS for a stint. Then back to minerals. They explore the differences between mineral and saltwater pools, the importance of maintaining proper pool chemistry, and the various manufacturers and products available in the market. The conversation also addresses specific concerns related to vinyl pools, including the management of chlorine levels to...

Duration: 00:50:38
Tim Bolden: Navy Discipline, Pool Butler Growth, and Gen Z’s Take on Work-Life Balance
Oct 03, 2025

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In this episode of the Talking Pools podcast, Rudy Stankowitz interviews Tim Bolden of the Pool Butler. They discuss Tim's journey from the Navy to leading a successful pool service company, the importance of mentorship, and the challenges of running a business during a pandemic. Tim shares insights on leadership, work-life balance, and the evolving pool industry, emphasizing the need for innovation and customer service. The conversation highlights the significance of teamwork, the value of networking, and the importance of creating career paths for employees in the pool service sector.

<...

Duration: 00:31:21
What Jersey Got Right and Florida Still Doesn’t Get
Oct 02, 2025

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In this episode, Steve and Wayne—the Talking Pools Podcast’s own dynamic duo—compare notes on closing pools from coast to coast. Steve draws on his years of experience in New Jersey, where fall meant back-to-back closings, freeze guards, and a race against the first frost. Wayne, from his Florida base, shares stories of dealing with Northeastern clientele who expect winterized service—even when they’re hundreds of miles away from snow. Together, they dig into how regional practices, customer expectations, and business models shape the end-of-season grind.

But that’s not...

Duration: 00:53:03
Mentors Speak, Leslie’s Reacts, and Sarah Creates
Oct 01, 2025

Pool Pros text questions here

This week’s episode is a little bit of everything — industry insight, real talk, and a peek behind the curtain of what’s happening with the people who keep this trade moving forward.

We’re starting with something close to home: our Mentor Awards. You’ll hear from a few of the folks whose names carry serious weight in this industry — the people who have shaped, guided, and inspired so many pool pros. These conversations aren’t scripted or polished for press releases; they’re raw and real, with lessons tuc...

Duration: 00:35:03
The Chloramine Chronicles: Breaking Down Monochloramine, Dichloramine & Trichloramine
Sep 30, 2025

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In this episode of the Talking Pools Podcast, Andrea and Paulette dive into the often-misunderstood world of chloramines—the compounds that cause everything from pool odor to swimmer irritation. They explore the science behind monochloramine, dichloramine, and trichloramine, explaining how each one forms, how they differ, and why they matter. The conversation goes deeper into the differences between organic and inorganic chloramines, uncovering how bather waste, nitrogen compounds, and pool chemistry all play a role in their development.

Listeners will walk away with a cl...

Duration: 01:02:49
When the SH!T Hits the FAN
Sep 29, 2025

Pool Pros text questions here

This week, Lee and Shane dive into one of the most frustrating—and head-scratching—realities of running a pool service company: employees who decide to quit right in the middle of peak season. From the “you’ve got to be kidding me” timing to the domino effect it has on routes, scheduling, and client relationships, they pull back the curtain on what it’s really like when your business takes a hit at the busiest time of the year.

They swap stories about the most outrageous exits they’ve seen, why peak-seaso...

Duration: 00:37:47
Pool Industry Innovations and Challenges with John Poma
Sep 26, 2025

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In this episode of the Talking Pools podcast, host Rudy Stankowitz interviews John Poma, a prominent figure in the pool industry. They discuss the Alum-CyA removal method, John's background, his experiences in pool service and construction, and the importance of mentorship in the industry. The conversation delves into the challenges faced by pool professionals, including controversies surrounding pool chemistry and safety regulations. John shares insights on community engagement, online discussions, and the common myths that persist in pool care. The episode concludes with a look at the future of the pool industry...

Duration: 00:41:07
Stains and Solutions
Sep 25, 2025

Pool Pros text questions here

In this episode of the Talking Pools podcast, hosts Steve and Wayne delve into the complexities of pool staining, focusing on metal stains and their causes, including the impact of pH levels. They discuss the importance of maintaining balanced water chemistry and the challenges of closing pools for the season, including liability concerns. The conversation also covers effective chemical management, water testing, and the identification and treatment of various stains, providing valuable insights for pool professionals.

takeaways

Staining in pools can primarily be categorized into...

Duration: 01:03:39
Alkalinity Deconstructed w/ Sarah the Pool Girl
Sep 24, 2025

Pool Pros text questions here

In this conversation, Sarah and Andrew discuss the importance of alkalinity in water chemistry, particularly in pools. They explore the different types of alkalinity, how to manipulate it using bicarb and acid, and the seasonal changes that affect water chemistry. The conversation also highlights the significance of maintaining proper calcium levels and the consequences of low alkalinity, including patchy plaster and equipment corrosion. Additionally, they address common mistakes like acid abuse and emphasize the importance of practical chemistry in pool maintenance.

takeaways

Alkalinity is crucial...

Duration: 00:28:12
Phosphates, Salt Cells & the ‘Cloudy Test’ Myth (+ a quick AI cameo)
Sep 23, 2025

Pool Pros text questions here

Hosts: Andrea & Paulette
Cameo: Rudy with Joe Trusty (Pool Magazine / PoolMarketing.com)
Sponsor: Revvdup Apparel

Andrea and Paulette kick off with shop talk, cooler temps, and a spike in phosphate readings. They unpack the long-running “are phosphates a thing?” debate, why South Florida sees big swings, and how phosphates intersect with salt systems, algae control, and filter life. Mid-show, Rudy drops in a short interview with Joe Trusty on where AI i...

Duration: 01:13:01
If you don't ask, you don't get
Sep 22, 2025

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In this episode of the Talking Pools podcast, Lee and Shane discuss the onset of spring and the busy season for pool maintenance. They explore the importance of heating solutions, sales strategies, and the role of preventative maintenance with specialty chemicals. The conversation emphasizes understanding customer pain points and the benefits of innovative solutions like variable speed pumps to enhance pool enjoyment and efficiency.

takeaways

Spring brings a surge in pool maintenance inquiries.Heating solutions are essential for maximizing pool enjoyment.Sales strategies should focus...

Duration: 00:39:26
Floating Pools & Future Rules: Kevin Post on +POOL, CMAHC, and Mentoring
Sep 19, 2025

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In this episode of the Talking Pools podcast, Rudy interviews Kevin Post, CEO of Councilman Hunsaker, discussing innovative projects like the Plus Pool, the importance of mentorship in the aquatics industry, and the future of AI in pool management. Kevin shares insights on staying passionate in the industry, the significance of CMAHC membership, and the need for continuous education and leadership development. The conversation highlights the diverse opportunities within the aquatics field and the critical role of lifeguards and industry standards.

takeaways

Councilman Hunsaker has...

Duration: 00:46:28
Stop Doomscrolling, Start Backwashing
Sep 18, 2025

Pool Pros text questions here

In this episode of the Talking Pools podcast, hosts Steve and Wayne discuss various topics related to pool maintenance, safety protocols, and industry insights. They share a recent incident involving chlorine handling that highlights the importance of proper training and safety measures. The conversation also covers the significance of water testing, automation systems, and the nuances of workers' compensation insurance in the pool industry. Additionally, they touch on regional differences in water quality and the importance of communication in operations. The episode concludes with a look at upcoming events in the pool...

Duration: 00:52:15
pH: The Real Main Character of Your Pool 💧✨
Sep 17, 2025

Pool Pros text questions here

Okay fam, let’s get real—your pool’s pH isn’t just some random number you check because the test kit says so. It’s literally the gatekeeper for whether your water feels crisp and comfy 🌊 or turns into a chemical warzone.

In this episode, Host Sarah chats about why pH balance matters more than you think:

Why the “sweet spot” (7.2–7.6) is EVERYTHING 👌How high pH = burning eyes, cloudy vibes, and equipment crying for help 😢Why low pH might look clear but is actually toxic AF 🔥Hacks for adjusting with aci...

Duration: 00:23:30
The LSI You Trust Is a False Positive—Here’s the Math
Sep 16, 2025

Pool Pros text questions here

In this episode of Talking Pools, Andrea & Paulette discuss various topics ranging from cooking techniques to the chemistry of pool maintenance. They share a detailed recipe for cooking skirt steak, emphasizing the importance of not gatekeeping culinary knowledge. The conversation then shifts to pool chemistry, focusing on cyanuric acid, its effects on total ORP, and how to manage stabilizer levels effectively. The hosts also cover testing methods for cyanuric acid and the implications of using different types of chlorine. The episode blends practical cooking advice with technical insights into pool maintenance, making...

Duration: 00:49:01
Stop Letting Suppliers Brainwash You: Why Real Training Beats Free Lunches
Sep 15, 2025

Pool Pros text questions here

In this episode of Talking Pools, Lee and Shane discuss the significance of expertise in the pool service industry, emphasizing the importance of continuous learning and training. They explore the growth of training opportunities available to professionals, the pros and cons of product-specific training, and the value of non-biased training. The conversation highlights the necessity of choosing the right products for business success and the role of ongoing education in engaging staff and enhancing service quality.

takeaways

The importance of creating a connection with clients...

Duration: 00:23:46
Engaging the Next Generation of Pool Pros with Maddy Vandiver, AOP, and ACC
Sep 12, 2025

Pool Pros text questions here

In this episode of the Talking Pools podcast, host Rudy interviews Maddy Van Diver from Pool Butler, discussing the importance of mentorship in the pool industry. They explore effective teaching methods for CPO classes, the significance of quality control in technician training, and the impact of advanced water treatment technologies. The conversation also delves into the nuances of pool chemistry and the role of communication in customer service. Van shares personal insights and stories that highlight the value of continuous learning and community support in the industry.

Sound Bites<...

Duration: 00:48:25
Honoring Heroes: the 9-11 Memorial Pools
Sep 11, 2025

Pool Pros text questions here

This episode of the Talking Pools podcast reflects on the significance of September 11th, honoring the lives lost and the heroes who emerged on that day. It transitions into a detailed exploration of the engineering behind the 9-11 Memorial Pools, highlighting their design, operation, and the advanced technologies that maintain them as a symbol of remembrance.

takeaways

September 11th tested the soul of our nation.The spirit of America revealed itself in courage and defiance.First responders became the definition of heroism.Out of the...

Duration: 00:17:30
Beyond the Strip: Getting TDS Right
Sep 10, 2025

Pool Pros text questions here

In this episode of the Talking Pools podcast, Steve Sherwood discusses various topics related to the pool service industry with Pat of the California Pool Association, including the differences between W2 and 1099 employment structures, the importance of having the right insurance coverage, and the challenges of hiring and managing employees. Wayne Ivusich then takes the conversation into water chemistry testing, explicitly focusing on Total Dissolved Solids (TDS) and calibration methods for testing equipment. Wayne emphasizes the importance of contacting manufacturers for clarification on testing procedures and the significance of maintaining accurate testing...

Duration: 00:45:20
Andrea Debunks the Chlorine Lock Myth
Sep 09, 2025

Pool Pros text questions here

In this episode of Talking Pools, hosts Andrea and Paulette discuss various aspects of pool maintenance, focusing on the importance of taking time off, the misconceptions surrounding cyanuric acid, and the myth of chlorine lock. They emphasize the need for proper chemical balance in pools and the significance of charging for services rendered. The conversation also touches on personal anecdotes and experiences in the pool service industry, providing insights into the challenges and realities faced by pool professionals.

takeaways

Taking time off is essential for...

Duration: 01:11:40
AI and the Future of Pool Maintenance
Sep 08, 2025

Pool Pros text questions here

In this episode, Shane and Lee discuss the transition into the spring pool season, the impact of weather on pool maintenance, and the increasing presence of AI in the pool service industry. They emphasize the importance of human connection in business, especially in a field where personal relationships can significantly influence customer loyalty. The conversation highlights the need for pool service professionals to adapt to technological advancements while maintaining a personal touch with their clients.

takeaways

The start of spring marks a busy season for...

Duration: 00:46:56
Fueling Growth with Shannon Wilson, Enzymes, CyA Secrets
Sep 05, 2025

Pool Pros text questions here

In this episode of the Talking Pools podcast, Rudy interviews Shannon Wilson, a top mentor in the pool care industry. They discuss the importance of mentorship, safety, and training in pool management, as well as the role of enzymes in maintaining pool clarity. Shannon shares insights on accountability, learning from mistakes, and the significance of chemical knowledge in pool care. The conversation highlights the challenges of leadership and the impact of mentorship on professional development, concluding with valuable lessons and best practices for aspiring pool professionals.

takeaways
<...

Duration: 00:52:33
Education and Growth: Wayne with Natalie Hood
Sep 04, 2025

Pool Pros text questions here

In this episode of the Talking Pools podcast, Wayne and Natalie Hood discuss the Grit Game, a rising player in the pool industry. Natalie shares her journey with the Grit Game, emphasizing their commitment to education, collaboration, and support within the industry. They explore the meaning behind the name 'Grit', the importance of manufacturer representation, and the growth trajectory of the Grit Game. The conversation also highlights upcoming events, resources for industry professionals, and the launch of CPO classes, showcasing the Grit Game's dedication to elevating industry standards and knowledge.

<...

Duration: 00:50:01
Pool Girl 2.0
Sep 03, 2025

Pool Pros text questions here

Sarah (aka Sarah the Pool Girl) drops some big news—she and her husband Andrew are expecting a baby in February! The conversation takes a wild ride from pregnancy excitement to pool safety, splash pad water systems, childhood hamster revenge plots, and why puddle jumpers might not be the best option for teaching kids to swim. This episode is equal parts heartfelt, hilarious, and educational, blending mom-to-be moments with pro pool service insights.

What You’ll Hear in This Episode:

Sarah’s pregnancy announcement and excitement about becomi...

Duration: 00:39:42
TDS and Toss 'em Back Tuesday with Andrea
Sep 02, 2025

Pool Pros text questions here

The show kicks off with a bit of unexpected humor as Andrea’s scheduled guest ghosts her—leaving her to set the tone and carry the intro solo. The surprise absence creates a light but awkward opening that transitions smoothly into Rudy stepping in with a solid educational segment. He dives into Total Dissolved Solids (TDS), breaking down what they are, why they matter for pool water balance, and how pool pros should monitor and manage them to keep their clients’ pools healthy and trouble-free.

From there, the conversation takes a turn...

Duration: 00:20:30
Kazakhstan's Unique Pools
Sep 01, 2025

Pool Pros text questions here

In this episode, Lee and Shane discuss their recent travels to Kazakhstan, exploring the unique architecture and swimming pool facilities they encountered. They delve into the differences in pool maintenance and chemistry standards between Kazakhstan and New Zealand, highlighting the importance of community and learning within the pool industry. The conversation emphasizes the value of international exchange of knowledge and skills in the aquatic sector.

takeaways

Kazakhstan is a landlocked country with unique architecture.The swimming pools in Kazakhstan are often fully tiled.Pool maintenance...

Duration: 00:37:50
Purposeful Marketing with Laci Davis, Phosphate Mysteries & Chlorine Lock
Aug 29, 2025

Pool Pros text questions here

In this episode of the Talking Pools podcast, Rudy Stankowitz interviews Laci Davis from The Grit Game, discussing her journey in the pool industry, leadership, creativity, and the importance of purposeful marketing. A listener question on why phosphate removers often cloud water. Another where we lay it on the line - ALWAYS follow the advice of your local Pool Pro. Chlorine Lock is NOW called CyA Slackass!

Lacey shares insights from her experiences at Disney, the significance of customer service in sales, and the future initiatives of The Grit Game...

Duration: 01:03:52
Throwback POOL INSPECTIONS
Aug 28, 2025

Pool Pros text questions here

This week’s Throwback Thursday takes us back to one of the most talked-about episodes with Wayne Ivusich and Steve Sherwood, two of the most respected educators and consultants in the pool industry.

Between Wayne’s decades of experience leading water chemistry education at Taylor Water Technologies and Steve’s reputation as a seasoned inspector, consultant, and trainer, this episode is packed with straight talk, deep knowledge, and a few laughs along the way.

The two dive into the realities of pool care that every...

Duration: 00:55:17
This Is Your Brain on Pools: Gen X vs Gen Z
Aug 27, 2025

Pool Pros text questions here

In this engaging conversation, Sarah and Rudy explore a variety of topics ranging from the pool industry to 80s pop culture references. They share insights about their experiences in the field, discuss nostalgic catchphrases, and delve into the evolution of slang over the decades. The light-hearted banter and humor make for an entertaining and informative session that highlights the connections between past and present cultural phenomena.

takeaways

Rudy shares his experiences in the pool industry since 1991.The conversation includes fun references to 80s pop culture...

Duration: 00:31:24
Pregnant, Poolside, and Probably High on Fumes
Aug 26, 2025

Pool Pros text questions here

Welcome to the most accidentally themed episode of Talking Pools, where we started with “fuck it, we’ll do it live” and somehow ended up knee-deep in pregnancy, chlorine jugs, and naming babies after pool chemicals. Don’t ask how we got here — we don’t know either.

This week, Andrea & Paulette juggle barking dogs, clinking dishes, and a door-scratching pet apocalypse while announcing that yes, pool pros can, in fact, clean pools while pregnant — provided you’re fine with half-full chlorine jugs, pulling vacuums like a gladiator, and...

Duration: 00:25:20
The Pool Pro Hunger Games
Aug 25, 2025

Pool Pros text questions here

In this episode of Mondays Down Under, host Lee Salisbury dives into essential strategies for pool service businesses to prepare for the upcoming summer season. Lee emphasizes the importance of pricing strategies, labor costs, logistics, customer contracts, database management, and effective payment systems to enhance profitability and efficiency. Drawing from his experience in the pool industry, he shares practical tips to help listeners optimize operations and set themselves up for a successful season ahead.

Takeaways

Prepare for the summer season to hit the ground running...

Duration: 00:33:17
Exploring Pool Chemistry with Que Hales
Aug 22, 2025

Pool Pros text questions here

In this episode of the Talking Pools podcast, Rudy Stankowitz interviews Q Hales, a prominent figure in pool chemistry and maintenance. They discuss the formation of OnBalance, a collaborative effort aimed at educating pool professionals about water chemistry and sustainable practices. Q shares insights from his extensive experience in the industry, addressing common myths, the importance of understanding pool chemistry, and the role of research in improving practices. The conversation emphasizes the need for knowledge sharing among service technicians and the significance of environmental responsibility in pool maintenance.

takeaways<...

Duration: 00:58:23
A chiller is not a cold plunge pool!
Aug 21, 2025

Pool Pros text questions here

In this episode of the Talking Pools podcast, hosts Steve and Wayne discuss the top 10 nominees for the Mentor of the Year award in the pool industry, highlighting the importance of mentorship. They also delve into the differences between cold plunge pools and chillers, explaining their distinct purposes and benefits. The conversation shifts to insights from the insurance industry, particularly regarding pool service and construction. Finally, they share experiences navigating customer expectations and the importance of clear communication in service delivery.

takeaways

Mentorship is crucial...

Duration: 00:53:47
You Wanted the Pool—Now It Wants You Back
Aug 20, 2025

Pool Pros text questions here

In this episode, Sarah dives into an uncomfortable but necessary truth: too many pool owners think the work ends the day the pool is filled. From the outside, the water may look like a backyard dream, but if it’s left without care, it quickly becomes a breeding ground for problems—algae, unsafe water, and costly damage.

Sarah explores the mindset of “attainment without upkeep,” breaking down why simply having a pool doesn’t make someone a pool owner in the truest sense. She shares real-world examples of neglect, explains the risks...

Duration: 00:32:37
More Pool Service Complaints. I quit. I'm done.
Aug 19, 2025

Pool Pros text questions here

In this episode of the Talking Pools Show, Andrea and Paulette discuss their experiences with pool maintenance, including challenges with customer complaints and the importance of proper pool care. They also touch on health concerns like swimmer's ear, tragic incidents in water parks, and the need for hurricane preparedness for pools. The conversation wraps up with an announcement about a design contest for the show.

takeaways

85 to 90% of the pools are screened in.Complaints often arise from screened-in pool owners.Swimmer's ear is caused by...

Duration: 00:38:11
The Ideal Customer? Good on you, Peter.
Aug 18, 2025

Pool Pros text questions here

In this episode of Talking Pools, the hosts celebrate Peter's contributions to the industry while discussing the characteristics of ideal clients in both retail and mobile pool services. They share personal anecdotes about challenging customer interactions, the importance of setting clear expectations, and strategies for managing difficult clients. The conversation emphasizes the need for effective communication and the balance between good and bad clients, ultimately highlighting the significance of client relationships in the pool service business.

takeaways

Peter's legacy has significantly impacted the pool industry...

Duration: 00:44:48
Floc Hard or Go Home: Greg Beard’s 35 Summers of Pool Wisdom
Aug 15, 2025

Pool Pros text questions here

This week on Floc-It Friday, Rudy sits down with Greg “Beard Man” Beard—poolside philosopher, calcium whisperer, and one of the Top 10 Mentors nominated for the 2025 Talking Pools Podcast Mentor of the Year Award. Greg has spent 35 summers in the field training rookies, guiding veterans, and mentoring like it’s a martial art.

From confronting internet undercutting to saving techs from costly mistakes, Greg shares the lessons, stories, and no-BS truths that define a lifetime in the pool industry. And yes, Rudy announces the full list of Top 10 M...

Duration: 01:13:03
You have to reevaluate your pricing structure.
Aug 14, 2025

Pool Pros text questions here

In this episode of the Talking Pools podcast, Steve and Wayne discuss the significance of mentorship in the pool industry, emphasizing how it can lead to breakthroughs and prevent burnout. They explore the dynamics of competition, pricing strategies, and the essential role of insurance for pool service businesses. The conversation also touches on the importance of building relationships within the industry and the impact of online communities. Wayne shares insights on navigating challenges and fostering collaboration among pool professionals.

takeaways

Mentorship is crucial for success...

Duration: 00:56:34
Don't slam your pole on the ground
Aug 13, 2025

Pool Pros text questions here

In this conversation, Sarah discusses the importance of self-care and equipment maintenance for pool technicians. She emphasizes the need for proper hydration, nutrition, and safety precautions while working in extreme weather conditions. Sarah also highlights the significance of stretching and physical maintenance to prevent injuries. Additionally, she shares practical tips for taking care of equipment, ensuring longevity and efficiency in their work. Overall, the conversation serves as a guide for pool technicians to prioritize their health and equipment care to enhance their performance and safety.

takeaways

<...

Duration: 00:37:56
Route Shuffle Drama: Andrea’s Unexpected Detour
Aug 12, 2025

Pool Pros text questions here

This week on the Talking Pools Podcast, Andrea shares a behind-the-scenes story that every pool pro can relate to—getting reassigned to a different service route after a property manager’s complaint. What really happened? Was it about the water? The filter? Or something completely out of left field?

Andrea takes us through the awkward conversation with her boss, the eyebrow-raising “feedback” from the property manager, and the ripple effect it had on her week. We dig into what it’s like to have someone else’s opinion—valid or not—impact you...

Duration: 00:47:54
Peter Hangs Up the Net
Aug 11, 2025

Pool Pros text questions here

In this episode of the Talking Pools podcast, Peter, Shane, and Lee reflecting on personal health challenges, and career transitions. They explore the emotional aspects of leaving a long-standing career, the impact of mentorship on personal and professional growth, and the importance of prioritizing family and well-being. The conversation concludes with gratitude for the experiences shared and the relationships built within the industry.

takeaways

The Mentor of the Year Award recognizes impactful contributions in the pool industry.Mentorship is crucial for shaping careers and fostering...

Duration: 00:25:25
Who are the TOP 10 Mentors? Who are you? What is WOW? Is BIG BROTHER Watching? 👀
Aug 08, 2025

Pool Pros text questions here

In this episode of the Talking Pools Podcast, Rudy discusses the launch of the Women of Water initiative by Pool Corp and PHTA, emphasizing the importance of recognizing the contributions of women in the pool industry. He shares insights on how personal stories and motivations can shape professional identities and the need for genuine empowerment and mentorship. The conversation also touches on the tensions within the industry, particularly between independent professionals and larger corporations, and the importance of transparency and recognition in fostering a supportive community.

takeaways
<...

Duration: 00:29:16
Natural Disasters in the Service Industry and Crucial Role of Communication
Aug 07, 2025

Pool Pros text questions here

communication, natural disasters, insurance, client relations, pool maintenance, service industry, water chemistry, customer service, liability, business management

In this episode of the Talking Pools podcast, hosts Steve and Wayne discuss various topics ranging from recent natural disasters to the importance of effective communication in the service industry. They share personal experiences with earthquakes and tsunamis, emphasizing the need for preparedness and awareness. The conversation shifts to the significance of clear communication between service providers and clients, highlighting how misunderstandings can lead to service issues. They also delve into insurance insights...

Duration: 00:56:33
You Just Have to Pull Harder
Aug 06, 2025

Pool Pros text questions here

pool equipment, color vision bubblers, Pentair IntelliBright, construction challenges, installation issues, foundation problems, pool maintenance, electrical breakers, pool lighting, pool repair


In this conversation, Drew and Sarah discuss various challenges faced in the pool maintenance and installation industry. They delve into specific issues related to color vision bubblers, Pentair IntelliBright lights, and the importance of proper installation practices. The conversation also touches on construction challenges, foundation issues affecting pools, and the critical role of electrical breakers in ensuring the functionality of pool equipment. Throughout the discussion, they share personal...

Duration: 00:29:59
Borates, Dangers Lurking in Hotel Pools, and Heat Stroke
Aug 05, 2025

Pool Pros text questions here

Borates, pool safety, heat stroke, MRSA, chlorine, health risks, swimming pool maintenance, heat-related illnesses, summer safety, pool infections, public safety


In this episode of Talking Pools - BORATES! Followed by Andrea on the alarming health risks associated with swimming pools, particularly focusing on a case of a tourist who suffered severe injuries after swimming in a poorly maintained hotel pool. She emphasizes the importance of pool safety and regular maintenance. The conversation then shifts to the serious topic of heat-related illnesses, especially relevant for those working outdoors in hot...

Duration: 00:31:52
The Emotional Journey of Selling a Business
Aug 04, 2025

Pool Pros text questions here

In this episode of Mondays Down Under, the hosts discuss the recent sale of a pool shop and the emotional and logistical aspects of running a business in the pool industry. They explore the importance of preparation for selling a business, the role of staff during transitions, and the impact of technology and AI on the industry. The conversation emphasizes the need for due diligence and maintaining strong customer relationships to ensure business success.

takeaways

Celebrating the sale of a pool shop is a significant...

Duration: 00:28:10
These changes aren't going away.
Aug 01, 2025

Pool Pros text questions here

In this episode of the Talking Pools Podcast, Rudy Stankowitz dives into the complexities of the pool industry, discussing personal updates, the importance of mentorship, the impact of climate change, the rise of automation and AI, challenges posed by unlicensed technicians, and the evolving landscape of water chemistry regulations. He emphasizes the need for professionals to adapt to these changes while maintaining their reputation in a digital age filled with review challenges.

takeaways

The pool industry is facing unprecedented challenges due to climate change.Mentorship...

Duration: 00:43:23
How to Seek Out Mentors in the Pool Industry
Jul 31, 2025

Pool Pros text questions here

Wayne and Steve kick off the episode with a light-hearted discussion about their busy weeks and the unexpected busyness of retirement. Steve's Storytime: Steve shares a detailed account of a challenging pool renovation project in Palisades, involving fire damage and complex insurance requirements. Mentorship Discussion: The hosts delve into the importance of mentorship in the pool industry, sharing personal experiences and offering advice on finding and becoming a mentor. Listener Interaction: Wayne updates listeners on his recovery from hip surgery and encourages audience engagement by inviting questions and topic suggestions. Closing Remarks...

Duration: 00:53:38
Hot starts are bad 👎
Jul 30, 2025

Pool Pros text questions here

In this conversation, Andrew discusses the intricacies of pool startups, focusing on the importance of proper plaster care, chemical procedures, and maintenance practices. He emphasizes the significance of using calcium over acid during startups and the necessity of regular brushing and filter cleaning to ensure optimal pool conditions. The discussion also touches on the challenges faced during pool construction and the critical role of maintaining water chemistry throughout the startup process.

takeaways

Startups involve more than just plaster; they include pumps and water chemistry.Different...

Duration: 00:32:59