Communication Mastery Podcast

Communication Mastery Podcast

By: Mark

Language: en-us

Categories: Business, Management, Education, Society, Culture

Master the art and science of communication to reap benefits in all your relationships: at work, home, and especially where there are challenges. Watch on YouTube: https://www.youtube.com/@CommunicationMasteryPodcastConnect with Mark at https://www.markburlinson.com/contactWebsite: https://www.markburlinson.com/ LinkedIn: https://www.linkedin.com/company/mark-burlinson-communication-coaching/ Facebook: https://www.facebook.com/markburlinsoncommunicationInstagram: https://www.instagram.com/mburlinsoncoaching/

Episodes

Weekly Episode 56: Communication is the oxygen of teamwork.
Oct 27, 2025

Does your team have enough understanding of themselves and each other to "climb the mountain" together?

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Duration: 00:19:10
Replay: an honest and powerful conversation with Tim Viechec and Colden Blades
Oct 20, 2025

In this replay from Season Two, I am joined by two friends, Tim Viechec of Next Level Mobility and Colden Blades of Blades Marketing, for a powerfully honest conversation around communication styles in business and in real life! 

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Duration: 00:46:17
Replay: Ten Common Communication Challenges
Oct 13, 2025

Here's a second chance to discuss ten common communication challenges, and learn what to do about each one!

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Duration: 00:19:10
Weekly Episode 53: Communication Makes Teams Exceptional
Oct 06, 2025

From a recent Simon Sinek interview with Professor Vanessa Druskat.

Exceptional teams have three things in common, and it's not talent OR clear goals! Communication is central to all three traits of exceptional teams.

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Duration: 00:12:48
Weekly Episode 52: The Voices I Listen To Matter!
Sep 29, 2025

We all have multiple voices we listen to daily. Some are one-way (like social media and advertising), others are two-way (my boss, colleagues, friends, and family). And don't forget the voices inside my head!

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Duration: 00:22:52
Weekly Episode 51: Mindset and Environment Shifts that Supercharge Communication
Sep 22, 2025

If your team is smart but still misfires, the problem probably isn't talent - it's the climate in your business. Changing mindsets AND the environment will make a difference.

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Duration: 00:24:20
Weekly Episode 50: Hidden in Plain Sight
Sep 15, 2025

Communication is a Key Performance Indicator for all businesses. How do we measure it, why is it so hard to quantify, and what happens when we see results?

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Duration: 00:19:24
Weekly Episode 49: Our most popular episode: When Shift Happens
Sep 08, 2025

Here's a replay of our most popular episode: When Shift Happens (from January 2025). 

We'll be back next week with brand new material for our 50th weekly episode!

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Duration: 00:15:47
Weekly Episode 48: Recap: Episode 2, The Origin Story
Sep 01, 2025

As we take a short break for Labor Day, let's listen again to the origin story for this podcast. How this all started and why it matters to me and you.

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Duration: 00:20:50
Weekly Episode 47: Recap: Communication Mastery, the vision for this podcast
Aug 25, 2025

As we take a short break at the end of the summer, here's a replay of our very first (and second-most popular) episode.

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Duration: 00:08:58
Weekly Episode 46: Clarity Keys
Aug 18, 2025

Here are six essential keys for clarity in interpersonal business communication—each focused on helping your message land clearly and confidently.

Download the infographic at https://markburlinson.kit.com/b831a3048b

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Duration: 00:14:19
Weekly Episode 45: When you teach, you learn more deeply.
Aug 11, 2025

In this episode, Mark describes the connection between teaching and deeper learning, explains how this enhances communication skills, and offers some practical takeaways.


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Duration: 00:15:16
Weekly Episode 44: Questions and Responses
Aug 04, 2025


This week, focusing on four areas: 

Interpersonal Communication & Leadership

Customer and Client Communication

Crisis and Conflict Communication

Growth, Scaling, and Strategy

 

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Duration: 00:41:57
Weekly Episode 43: Summer communication gains and losses
Jul 28, 2025

The changing pace of life over summer—often marked by vacations, schedule shifts, and a more relaxed or disrupted routine—can influence communication in both positive and negative ways.

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Duration: 00:09:11
Weekly Episode 42: Better Business Bureau revisited
Jul 21, 2025

I returned to the Better Business Bureau for another episode of their Good Guide To Business podcast. This time we discussed many specifics of the impact communication has on business. This episode is a replay of their podcast.

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Duration: 00:44:40
Weekly Episode 41: Adapt or fail!
Jul 14, 2025

Two additional challenges must be addressed to help people understand, internalize, and apply the seven key communication styles.

These challenges are a higher priority for communication mastery.

First, I must accept that we all speak all seven communication styles. Secondly, I need to learn the skills necessary to adapt to the varying communication styles of others. 

If you are ready to reduce misunderstandings, let's talk!

https://meetings.hubspot.com/mark-burlinson

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Duration: 00:13:15
Weekly Episode 40: The Battle of Misunderstanding
Jul 07, 2025

Misunderstanding is a battle we all fight. Misunderstanding is rooted in a lack of skills in the science of communication. When I train myself to recognize different communication styles with their unique characteristics, needs, and distress patterns, I am equipping myself to understand more fully.

Most misunderstanding is the result of ignorance, not ill will.

Here are six focal points to catch misunderstandings before they grow.

Download the infographic here: https://markburlinson.kit.com/6f3669f4cb

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Duration: 00:13:00
Weekly Episode 39: Nine skills of active listening
Jun 30, 2025

You have two ears and one mouth. Listening is twice as important as speaking. We must listen to hear and understand, not to respond. This skill is called active listening. It may be the fastest way to grow your communication mastery!

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Duration: 00:20:36
Weekly Episode 38: One Size Doesn't Fit All!
Jun 23, 2025

Adapting your communication to differing situations and interactions is a vital skill. Mark has five key strategies for you to employ as you grow your adaptation competencies.

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Duration: 00:17:19
Weekly Episode 37: Ten key principles of effective business communication
Jun 16, 2025

We all want our communication to be effective. 

Which of these ten keys do you already apply, and which can you add?

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Duration: 00:20:14
Weekly Episode 36: Questions and Responses
Jun 09, 2025

Mark answers some of your questions and covers a range of communication topics.

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Duration: 00:32:47
Weekly episode 35: Can I afford to invest in communication?
Jun 02, 2025

You can't afford not to! 

Effective communication drives real business value. 

Ineffective communication costs American business $1.2 trillion a year. 

There is a solution!

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Duration: 00:12:53
Weekly Episode 34: Marc Tueni
May 26, 2025

Another wide-ranging conversation with many communication insights. From corporate America to church leadership and entrepreneurship, Marc has had many valuable experiences and shares lessons from them.

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Duration: 00:48:07
Weekly Episode 33: Handling Distress Productively
May 19, 2025

Just as correct diagnosis aids treatment for disease, so recognizing distress flares quickly promotes healthier communication. Rather than throwing distress flares, I coach clients to say “I need help with…” or “I need help because…” This invites the other person into your understanding of the causes of the distress and gives them opportunity to demonstrate care.

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Duration: 00:16:46
Weekly Episode 32: One Line Goldmine
May 12, 2025

This week, Mark unpacks some memorable one-line statements and applies them to our communication mastery.

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Duration: 00:20:07
Weekly Episode 31 - Jeff Williamson
May 05, 2025

Jeff Williamson returns for another conversation about leadership, communication and influence, based on his second book “The Other Side Of The Coin“ which challenges the ’we've never done it this way’ mindset.

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Duration: 00:43:24
Weekly Episode 30
Apr 28, 2025

Session Four concludes our series answering communication questions from the C-Suite. This week we focus on communication and performance.

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Duration: 00:26:36
Weekly Episode 29
Apr 21, 2025

Session Three of our series answering communication questions from the C-Suite. This week we focus on Crisis and Reputation Management.

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Duration: 00:19:03
Weekly Episode 28: Ned Alexander
Apr 14, 2025

A wide-ranging conversation with Ned Alexander, a business owner in the Capital Triangle area in North Carolina.

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Duration: 00:47:17
Weekly Episode 27: C Suite Communication Questions, Part 2.
Apr 07, 2025

C-suite executives are rightly focused on how communication impacts their leadership, the company culture, and the bottom line. 

In the second of our episodes answering questions from the C-Suite, we focus on Culture & Employee Engagement.

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Duration: 00:25:24
Weekly Episode 26: C Suite Communication Questions
Mar 31, 2025

In the first of several episodes, we answer questions from the C-Suite.
C-suite executives are rightly focused on how communication impacts their leadership, the company culture, and the bottom line. 

This episode focuses on Strategic Communication & Leadership.

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Duration: 00:20:09
Weekly Episode 25: Retaking my profile
Mar 24, 2025

How often should I retake my Communication IQ profile? What can I learn by comparing my new report with my previous results?

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Duration: 00:16:47
Weekly Episode 24: Helping couples
Mar 17, 2025

What happens when our communication styles are similar? How do we leverage our similarities? What if our preferred styles are very different? Is that a problem? Mark shares some of the wisdom he uses to help many couples flourish in their relationship and thrive in communication.

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Duration: 00:13:20
Weekly Episode 23: Lessons from a communication workshop
Mar 10, 2025

Recent communication workshops have yielded a range of reactions that all add to our understanding of communication styles.

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Duration: 00:13:40
Weekly Episode 22: Tell Your Story - it has power!
Mar 03, 2025

Three keys to telling your story, leveraging it in your communication, and two pitfalls to avoid! 

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Duration: 00:12:04
Weekly Episode 21: Questions and Responses
Feb 24, 2025

Mark responds to various questions from our audience. You can submit your questions for future episodes.

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Duration: 00:28:15
Weekly Episode 20: Command Attention
Feb 17, 2025

Much communication is wasted when we fail to command attention. Here are three effective ways to command attention! 

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Duration: 00:08:49
Weekly Episode 19: Five Quick Wins
Feb 10, 2025

Five Quick Communication Wins you can implement this week!

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Duration: 00:08:32
Weekly Episode 18: Four Foundations of Communication
Feb 03, 2025

These four foundations are central to applying the Communication IQ system to your communication. Take or update your profile today by visiting markburlinson.com/discover.

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Duration: 00:12:01
Weekly Episode 17: When Shift Happens
Jan 27, 2025

When shift happens: navigating conflict and transition. What shift reveals, and what to do when shift hits the fan!

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Duration: 00:14:51
Weekly Episode 16: Nonverbal communication
Jan 20, 2025

The four elements of nonverbal communication that can make or break your interactions!

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Duration: 00:12:29
Weekly Episode 15: Communicating in a crisis
Jan 13, 2025

You can't always avoid a crisis in your business or organization, but how you communicate during the crisis can dramatically influence the outcome and the recovery. Here are ten vital components for communicating in a crisis.

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Duration: 00:13:46
Weekly Episode 14: Technology and Communication.
Jan 06, 2025

Mark outlines some of the benefits of technology in communication (including the ability to listen to a podcast almost anywhere in the world)! He also highlights some of the communication pitfalls that recent advances in technology have created.

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Duration: 00:12:07
Weekly Episode 13: Questions and Responses
Dec 30, 2024

Mark responds to various questions from our audience. You can submit your questions for future episodes.

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Duration: 00:22:20
Weekly Episode 12: Diversity and Inclusion
Dec 23, 2024

Effective communication plays a pivotal role in fostering inclusion and cultivating diversity within organizations and communities. Here’s how:

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Duration: 00:10:57
Weekly Episode 11: Bridging Cultures
Dec 16, 2024

Effective communication across different demographics or cultures requires careful consideration of several essential elements. Here are six key elements to focus on, as well as some practical suggestions:

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Duration: 00:10:57
Weekly Episode 10: Dr. Debbie Conner.
Dec 09, 2024

A wide-ranging conversation with Dr. Debbie Conner of Coastal Carolina University and Myrtle Beach City Council.

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Duration: 00:27:30
Weekly Episode 9: Feedback Culture
Dec 02, 2024

Feedback culture: building a lifestyle of constructive input.

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Duration: 00:10:52
Weekly Episode 8: The Power of Story
Nov 25, 2024

Seven keys to crafting compelling narratives to grow communication mastery.

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Duration: 00:12:32
Weekly Episode 7: Consistency in Communication
Nov 18, 2024

Six advantages of consistency in communication, and practices to cultivate which enhance them. Consistency in communication brings benefits for us and our teams.

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Duration: 00:08:04
Weekly Episode 6: Jen Kavanagh
Nov 11, 2024

A conversation with health and fitness coach Jen Kavanagh, of https://www.eatplantsloseweight.com

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Duration: 00:31:49
Weekly Episode 5: Emotional intelligence and communication IQ
Nov 04, 2024

Understanding and applying Communication IQ can increase and deepen your EQ.

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Duration: 00:15:13
Weekly Episode 4: Leading with clarity – effective leaders communicate clearly
Oct 28, 2024

Communication is vital to leadership, and this week, I’ve got six keys for leaders to ensure effective communication.

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Duration: 00:18:54
Weekly Episode 3: Personal Branding - your voice matters.
Oct 21, 2024

Five key elements to help you define your personal brand.

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Duration: 00:09:22
Weekly Episode 2: Michelle Griffin
Oct 14, 2024

In a wide-ranging conversation, we hear from Michelle Griffin. Brand Director for a local law firm, a partner in a promotional products firm, Myrtle Beach Chamber of Commerce Ambassador, and MUCH more.
Michelle gives us so many valuable insights into communication, enthusiasm, self-awareness, being yourself, and impacting others.

Connect with Mark here: https://i.mtrbio.com/markburlinsoncom

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Duration: 00:29:20
Weekly Episode 1: We're back! Tell a friend.
Oct 07, 2024

Good News! No more breaks between seasons, no more gaps between episodes. The Communication Mastery Podcast is back, and it's now weekly!
Listen:
https://www.buzzsprout.com/2185187 
Watch:
https://www.youtube.com/@CommunicationMasteryPodcast 
Connect with Mark:
https://www.markburlinson.com
https://www.facebook.com/markburlinsoncommunication 
https://www.instagram.com/mburlinsoncoaching/ 
https://www.linkedin.com/company/mark-burlinson-communication-coaching

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Duration: 00:06:00
Episode 13: My Life Languages Journey
Jul 23, 2024

Season Summary and My Life Languages journey.

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Duration: 00:20:27
Episode Twelve: Gina Trimarco
Jul 08, 2024

A conversation with Gina Trimarco about improv, coaching, and communication in relationships.

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Duration: 00:42:18
Episode Eleven: Becoming Multi-lingual
Jun 24, 2024

Following the discussion with the Better Business Bureau, we look at strategies for becoming more multi-lingual.

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Duration: 00:16:48
Episode Ten: Better Business Bureau
Jun 10, 2024

A replay of my conversation with Nick and Meredith at the Better Business Bureau of the Eastern Carolinas.

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Duration: 00:40:13
Episode Nine: Acceptance and Adaptation
May 27, 2024

We discuss acceptance and adaptation as we look back at the lessons learned in our conversation with Tim and Colden.

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Duration: 00:15:29
Episode Eight: Tim Viechec and Colden Blades
May 13, 2024

A conversation with Tim Viechec of Next Level Mobility and Colden Blades of Blades Marketing about authenticity, integrity, adaptability, and constancy. Three guys being honest with each other!

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Duration: 00:46:17
Episode Seven: From Communication Basics to Mastery
Apr 29, 2024

Mark discusses how to move from the basics of communication to mastery.

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Duration: 00:16:19
Episode Six: Tom Winslow
Apr 15, 2024

Tom Winslow joins me in talking about communication from a lawyer’s perspective.

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Duration: 00:45:05
Episode Five: Business Communication Coaching
Apr 01, 2024

Mark discusses how businesses can benefit from coaching.

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Duration: 00:10:42
Episode Four: Jeff Williamson
Mar 18, 2024

Jeff Williamson joins us to talk about communication in leadership and what he learned from wrestling!

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Duration: 00:26:25
Episode Three: Communication Forensics
Mar 04, 2024

Mark discusses communication forensics: what we can do to diagnose and solve communication issues.

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Duration: 00:20:40
Episode Two: Stephanie Sebring-Wilson
Feb 19, 2024

With guest Stephanie Wilson discussing her work with teenagers and insights from communication coaching.

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Duration: 00:20:41
Episode One: Communication is Fuel for Connection
Feb 05, 2024

Mark introduces the new season and discusses our takeaway - Communication is fuel for connection.

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Duration: 00:14:19
Season One Summary
Dec 04, 2023

Mark recaps the lessons learned in Season One with additional insights and comments.
Thanks for listening to Season One! We’ll be back at the end of January with Season Two! Visit www.markburlinson.com to send in your questions and comments or to start your communication coaching conversation.

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Duration: 00:19:07
Q&A
Nov 20, 2023

As we approach the end of Season 1, Mark answers some of your questions.

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Duration: 00:32:21
Defining Myself
Nov 06, 2023

Defining myself impacts my productivity, my motivation, and my teamwork.

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Duration: 00:16:51
Adapting to others
Oct 23, 2023

Grow your skill in adapting to others by mastering the keys to communication I teach in the Life Languages workshop.

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Duration: 00:18:07
Putting Strengths To Work
Oct 09, 2023

Everyone has something vital to offer. The successful team’s leader draws out the best in each one and makes room for it to shine.

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Duration: 00:19:18
Effective Team Meetings
Sep 25, 2023

Growing my communication mastery will always benefit my team because communication is the oxygen of teamwork.

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Duration: 00:18:33
Unleashing your team’s potential.
Sep 11, 2023

In episode 7, we talked about how couples can communicate better. Today, we’re widening that to teams.

By teams, I mean family, small business, corporate department, nonprofit staff, or church leadership.

Here are four lessons for leaders as well as team members. They apply equally to team members interacting with each other.

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Duration: 00:18:53
How can couples communicate better?
Aug 28, 2023

Opposites attract, but they can also detract!
Connection is key. Communication can improve true connection.
Mark shares five keys to better communication.

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Duration: 00:18:31
Distress in Communication
Aug 14, 2023

Each of our seven communication styles has a unique distress pattern. Understanding these is often the first step to identifying which language we are speaking (or need to speak).

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Duration: 00:19:04
Communication Challenges
Jul 31, 2023

We all have communication challenges. This episode discusses how to identify and overcome them.

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Duration: 00:19:10
Understanding Others
Jul 17, 2023

The Life Languages™ system is invaluable in helping us understand others. The more you learn the qualities and characteristics of the seven languages, the easier you can remove barriers and obstacles to effective communication.

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Duration: 00:27:52
The tool I use: Life Languages™
Jul 03, 2023

The tool I use brings self-awareness, develops skills in understanding others, and equips us to grow in communication mastery.

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Duration: 00:20:08
The Origin Story
Jun 19, 2023

Why communication matters to me, and how I got into coaching others in communication mastery. PLUS our first communication mastery take away.

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Duration: 00:19:56
Communication Mastery - the vision for this podcast
Jun 05, 2023

The "why" behind this new podcast - gain communication mastery with us!

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Duration: 00:08:10