The Staffing Playbook Podcast, Powered by YES

The Staffing Playbook Podcast, Powered by YES

By: Steve Farrell & Geneviève Bourgeois

Language: en

Categories: Business, Careers

Join us as we explore the latest trends, share industry insights, and provide valuable tips to help you navigate the ever-evolving landscape of employment strategies. Whether you’re a seasoned professional or just starting out, there’s something for everyone.

Episodes

How Staffing Firms Should Do Marketing in 2026
Dec 15, 2025

If you think marketing in staffing is tough today… 2026 is about to raise the bar. AI, content velocity, buyer attention spans, and the shift to experience-driven branding are rewriting the rules — and we’re bringing in two people who don’t just talk marketing… they build it.

 

🎙 The Staffing Playbook Podcast

Hosted by Steven Farrell & Geneviève Bourgeois

💡 Guest Experts:

Mike Bradbury– the cat-shirt-wearing creative brain behind Type Marketing

Tracey L. – the queen of punchy, relatable storytelling who somehow ended up on WFAN Radio with Boomer & Gio

 

Toget...

Duration: 00:54:39
2026 "The year of the Customer"
Nov 28, 2025

“Why the Year 2026 Will Be the Year of the Customer.”
If you’re in staffing or recruiting, you already feel it — 2026 is shaping up to be a completely different kind of year.
Clients want more clarity, more partnership, and a lot less chaos.
Recruiters are evolving fast.
And AI is redefining what “great service” even means.
In this upcoming episode, Geneviève Bourgeois and I break down:
🔹 The real customer expectations rolling into 2026
🔹 Why the volume-based staffing model is about to get left behind
🔹 How AI-enhanced recruiters will raise the standard across the entire indu...

Duration: 00:41:46
AI Isn’t Coming — It’s Here: What Staffing Leaders Can Learn from Whippy AI
Nov 14, 2025

New Episode Drop – The Staffing Playbook 🎙️
AI isn’t coming — it’s already here.
And staffing leaders who learn to use it the right way will dominate 2026.
In Episode 60, we’re joined by Jack Kennedy, Co-Founder of Whippy, one of the fastest-growing AI platforms transforming how teams communicate, automate, and scale.

We dig into:
💡 The founding story behind Whippy AI
📈 What Jack and his team have learned building an AI company from the ground up
⚙️ Real use cases & case studies in staffing and beyond
🧠 How to evaluate an AI software partner (without getting sol...

Duration: 00:52:45
Cracking the MSP Code | Episode 3: Maximizing Value, Minimizing Risk
Oct 31, 2025

🎙 Cracking the MSP Code | Episode 3: Maximizing Value, Minimizing Risk
The Staffing Playbook Podcast, Powered by YES

When it comes to MSPs, value and risk go hand in hand. Agencies that fail to understand how MSPs operate often sacrifice margin—or expose themselves to unnecessary liability.

Join hosts Steven Farrell, CSP & Genevieve Bourgeois as they welcome back Mandy Hileman and Josh Moskoviz for the final chapter of our “Cracking the MSP Code” trilogy:

✅ How to maximize value while navigating complex MSP layers
✅ The hidden risks agencies overlook in contracts and compliance
✅ Why alignment b...

Duration: 00:53:09
Cracking the MSP Code Episode 2: Where Did All the A Players Go?
Oct 17, 2025

Top talent isn’t vanishing—it’s evolving. Wage compression, specialized job orders, and shifting candidate expectations are reshaping healthcare staffing.
Join hosts Steven Farrell, CSP & Genevieve Bourgeois, with guests Josh Moskoviz (VP, Trio Workforce Solutions) and Mandy Hileman (Sr. Director, Triage Staffing | Healthcare Staffing), as we dive into:
 ✅ Why the quality of talent feels different than it used to
 ✅ How wage compression is changing hiring strategies
 ✅ What agencies must do to stay competitive in a specialized, candidate-driven market

Duration: 00:57:29
Ownership-Driven Performance Management
Oct 10, 2025

Today’s guest on The Staffing Playbook Podcast, Powered by YES is someone who doesn’t just talk staffing—he’s lived it, built it, and reshaped how we think about it.

With 30+ years in the industry, Tom Erb is one of the most respected thought leaders in staffing. He’s the founder of Tallann Resources, LLC, where he’s worked with over a thousand staffing companies across the U.S. and internationally.

You’ve likely seen him on stage at ASA, NAPS, or your state association, read his book Winning the Staffing Sales Game, or followed hi...

Duration: 00:52:47
Cracking the MSP Code Ep. 1 : The One Way Mirror
Oct 03, 2025

🚨 New Podcast Series Launch 🚨
What happens when you step behind the mirror of healthcare staffing?
Too often, the story is told only from the agency’s perspective. But what about the client’s reality—the budgets, red tape, and operational pressures that rarely get airtime?

That’s exactly what we’re unpacking in a brand-new trilogy series on The Staffing Playbook Podcast, Powered by YES

🎙 Hosted by Steven Farrell, CSP & Genevieve Bourgeois
💡 Featuring guest voices Josh Moskoviz (VP, Trio Workforce Solutions) & Mandy Hileman (Sr. Director, Triage Staffing | Healthcare Staffing)

Here’s what you can expect: Duration: 00:48:58

Staffing Trends & Updates
Sep 27, 2025

Tech hiring is cooling. Light industrial & logistics are steady. Seasonal ramps are here. And compliance just got spicier.

We’ll break down, fast and plain-English:

Tech: ~5k IT jobs lost in August; hiring shifts to AI, cyber, core infra; pay cooling = healthier balance.

Light Industrial & Logistics: Flat-to-steady adds; warehousing/material handling holding the line; transportation in equilibrium heading into peak.

Seasonal Hiring: Major retailers launching big holiday classes (Target, Amazon, others) with slightly softer totals vs. last year.

Regulatory Heat: $100k H-1B fee shock, non-compete scrutiny, E-Verify/EAD up...

Duration: 00:59:05
The Blueprint to Scale Your Firm: Grow from $20M to $100M
Sep 18, 2025

🚀 Ready to scale your staffing firm from $20M to $100M? We’re diving deep into the blueprint that fuels growth at the next level.

Join us on The Staffing Playbook Podcast for Episode 54: The Blueprint to Scale Your Firm: Grow from $20M to $100M.

🎙 Hosted by: Steven Farrell & Geneviève Bourgeois

🎤 Guest Speaker: Mark Winter

📅 Date: Sept. 18, 2025

⏰ Time: 1:00 PM MDT

Mark brings decades of experience in building scalable sales frameworks for staffing firms. We’ll cover:

✅ What separates a $20M firm from a $100M firm

✅ Sales bluepri...

Duration: 00:55:45
JOLTS: Demand is soft, not dead
Sep 10, 2025

Ep. 53 goes LIVE — “JOLTS: Demand is soft, not dead.” Kim Henderson + Richard Rosner (“Staffing Shark”) join us to turn the latest data into moves you can make now. Sept 10 • 12:00 PM ET — RSVP #TheStaffingPlaybook #staffing #recruiting #JOLTS #YES

Duration: 00:47:29
The 1-Page Marketing Plan Your Marketing Director Needs
Sep 05, 2025

We’re diving deep into one of the most powerful frameworks in marketing today — The 1-Page Marketing Plan by Allan Dib.
🎙️ The Staffing Playbook Podcast
Ep. 52 | The 1-Page Marketing Plan Your Marketing Director Needs
📅 Sept. 5th, 2025 | ⏰ 1:00 PM MDT
Joining us for this episode:
⭐ Matt Frisbie – Marketing leader & facilitator of 1-Page Marketing Plan workshops
⭐ Marc Webb – Marketing strategist with hands-on experience applying the framework
What we cover:
✅ The Origin Story – Why this framework has struck a chord with business leaders across industries
✅ The Big Idea – Why one page beats a binder full of theory
✅ The Frame...

Duration: 00:54:54
Staffing Trends & Updates
Aug 27, 2025

We’re going LIVE again with Ep. 51 | Staffing Trends & Updates this Wednesday, August 27th, 2025 at 11:30 AM EST / 9:30 AM MDT.

🎙️ Hosts: Steven Farrell & Genevieve Bourgeois
🔥 Special guests joining us again:
Kim Henderson, MBA, PMP, Six Sigma
Richard D Rosner (“The Staffing Shark”)

We’ll be breaking down the latest staffing trends, AI’s impact on recruiting, misclassification risks, remote/hybrid work shifts, and what’s next for our industry.

This is your chance to learn from some of the best minds in staffing and walk away with actionable insights you can put to work right aw...

Duration: 00:57:24
Critical Challenges & Opportunities
Aug 23, 2025

The staffing industry is standing at a crossroads.
Immigration enforcement is tightening. Tariffs are reshaping supply chains. AI isn’t just hype—it’s already rewriting how we recruit, vet, and deliver talent.
These are the critical challenges facing our industry today. But hidden inside each challenge is also an opportunity—if you’re ready to adapt.
That’s exactly what we’ll be unpacking in Episode 50 of The Staffing Playbook Podcast, Powered by YES

“Critical Challenges & Opportunities: Reflection from Avionté Connect 2025.”
📅 Date: August 22, 2025
⏰ Time: 1:00 PM MDT
🎙️ Hosts: Steven Farrell, CSP & Genevieve Bourgeois
👥 Gue...

Duration: 00:50:14
Trends, AI, and 2025 Wins
Aug 14, 2025

The Staffing Playbook Podcast is back on August 13th, 2025 with an action-packed Staffing Industry Update you won’t want to miss.

🎙 Hosted by: Steven Farrell, CSP & Genevieve Bourgeois
💡 Panel Speakers: Kim Henderson, MBA, PMP, Six Sigma & Richard D Rosner – The Staffing Shark

What’s on the agenda:

📋 Avionté Connect Recap – Key takeaways from the conference (and a few things you might’ve missed if you weren’t there)

🤖 AI in Staffing & Recruiting – What’s hype vs. what’s actually working in the field

📈 Finishing the Year Strong – Proven strategies to close out 2025 ahead o...

Duration: 00:55:35
Avionté Connect
Aug 08, 2025

Episode 48 of The Staffing Playbook Podcast is live — and this one’s different. We recorded on-site at Avionté Connect, catching up with innovative vendors and exploring the latest in staffing tech. We also welcomed back a special returning guest, Beth Fenske, for a candid follow-up to one of our most talked-about episodes: “What MSPs Really Think About Staffing Agencies.” 🎙️ Listen in for insider perspectives, vendor insights, and real talk from the conference floor. #StaffingPodcast #AvionteConnect2025 #StaffingIndustry #MSP #TheStaffingPlaybook

Duration: 00:37:43
Ageism in Today’s Workforce
Aug 01, 2025

Is ageism silently impacting your workforce strategy?Join us LIVE for Episode 47 of The Staffing Playbook Podcast with hosts ⁠Steven Farrell, CSP⁠ and ⁠Genevieve Bourgeois⁠, where we'll dive deep into one of today’s most critical workplace issues—ageism.

🗓 Date: July 31st, 2025

⏰ Time: 3:00 PM EST / 1:00 PM MDT

🎙 Special Guests:⁠Kim Henderson, MBA, PMP, Six Sigma⁠⁠Richard D Rosner⁠

👉 Why attend?

Learn how ageism is reshaping hiring practices.

Discover proven strategies from staffing experts.

Uncover industry secrets to creating inclusive workplaces.

Don’t miss this engaging discussion that wil...

Duration: 00:54:14
Recast: Outsmarting the Downturn
Jul 25, 2025

Excited to share a special recast episode of The Staffing Playbook Podcast, featuring my conversation on ⁠The Elite Recruiter Podcast⁠ with ⁠Benjamin Mena⁠

In this episode, we dive deep into "Outsmarting the Downturn" and discuss actionable tactics for growing your staffing business—even in challenging economic times.🔥

Key Highlights:

How to strategically pivot when everyone else is struggling. Proven techniques to keep your Sales pipeline strong. Practical advice to position your staffing firm for long-term success.

Join us and level up your staffing strategy!

Duration: 01:10:57
Staffing Trends July 2025
Jul 18, 2025

We're back with another round featuring staffing experts Kim Henderson, MBA, PMP, Six Sigma and Richard D Rosner (aka "Staffing Shark") to tackle everything staffing!

Expect actionable insights, candid conversation, and the straight talk staffing pros need to stay ahead of the curve. Bring your questions, tune in, take notes, and level up your staffing game!
📅 July 17, 2025
🕒 3:00 PM EST
🎙️ Hosts: Steven Farrell, CSP & Genevieve Bourgeois
🔗 Register & Listen:
Apple Podcasts: https://lnkd.in/gFcvmWu6
Spotify: https://lnkd.in/gbfWAZez
The Staffing Playbook: https://lnkd.in/ggxC9eNC
🙏 Sponsored by: Staffing Referrals - https...

Duration: 01:04:03
Staffing talk with Kim Henderson
Jul 11, 2025

We'll welcome special guest Kim Henderson, MBA, PMP, Six Sigma with Cobalt Compass Solutions. We'll discuss critical topics impacting the staffing industry, including challenges faced by recent college graduates in today's job market, the importance of effective networking and professional associations, and insights into June's unexpected job growth. This episode is proudly sponsored by YES | Your Employment Solutions and Staffing Referrals.

Duration: 00:59:21
Staffing Talk Series
Jul 03, 2025

We’ve teamed up for something special.

 

I’m thrilled to announce a new limited bi-weekly series where we will be joined by industry pros Richard D Rosner and Kim Henderson, MBA, PMP, Six Sigma, to tackle everything staffing.

 

From AI and automation to labor trends, economic shifts, and new ways to grow your book of business — we’re digging into the tactics, strategies, and straight talk that matters.

 

This is for staffing pros who want to stay ahead of the curve.

 

Tune in, take not...

Duration: 00:59:36
How You Sell Is Your Differentiator
Jun 27, 2025

Guest: Shannon Kahn, Founder & CEO, SMK Consulting USAHosts: Steven Farrell, CSP & Genevieve Bourgeois

 

Most staffing firms compete on price, speed, and fill-rates. Few stand out by how they sell. Join us for a candid conversation with industry veteran Shannon Kahn on transforming every client interaction—from the first cold call to contract renewal—into a competitive moat.

What you’ll learn in 45 minutesPrep that pays off: Shannon’s pre-call framework for walking into any meeting already two steps ahead.

Reading the room: Subtle cues that signal whether to dig deeper, pivot, or close...

Duration: 01:02:45
Gaining Market Share, Referrals, Market Trends & Recap of the Utah Sales Conference
Jun 20, 2025

We're thrilled to welcome David Folwell, Founder & CEO of Staffing Referrals, to The Staffing Playbook Podcast for one of our most powerful episodes yet!

💡 In this episode, we dive into:

Gaining real market share in a crowded industry

Building a referral engine that scales

Current market trends every staffing leader needs to know

A behind-the-scenes recap of the Utah Staffing Sales Conference

David brings unmatched insights from working with hundreds of staffing firms—and if you’re not yet leveraging referrals, this is your blueprint to start.
Duration: 00:59:55

Summer Staffing Series: Flat Growth, Fast-Moving AI & Smarter Marketing
Jun 13, 2025

Topic: Flat Growth, Fast-Moving AI & Smarter Marketing — plus an exclusive preview of the Summer School Staffing Series

Guest Speakers: Kim Henderson – Managing Director, Cobalt Compass Richard “Staffing Shark” Rosner – Founder, Staffing Shark Hosts:

Steven Farrell & Geneviève Bourgeois

Duration: 01:10:55
Thriving in a Down Market: Building a Scalable Sales Playbook
Jun 09, 2025

In this episode, David and I discuss: How to adapt your sales strategy when hiring freezes and margin pressures hitWays to double down on consultative selling and deepen existing client relationshipsStep-by-step approaches to build a repeatable, scalable sales engine even in a soft market.

If you missed my original guest appearance—or if you’d like to revisit those ideas on my own series—tune in for Episode 39 of The Staffing Playbook Podcast on June 6th.🔗 Listen to the original Staffing Show episode here: ⁠https://lnkd.in/gP8xAdx9

Duration: 00:59:51
Know Your Worth: Unlocking the True Value of Your Staffing Firm
May 30, 2025

Is your markup a true reflection of the impact you deliver—or just a number on an invoice?
We sit down with Benjamin Mena, founder of Select Source Solutions and host of The Elite Recruiter Podcast, to break down exactly how staffing firms can quantify—and communicate—their real economic value.
Why you should tune in
See your firm through an economic lens. Benjamin’s background in defense-contract recruiting and economics gives him a data-driven view of pricing, margins, and market positioning.


Turn “soft” results into hard numbers. Learn practical frameworks to translate fill-rates...

Duration: 01:01:25
Behind the Curtain: What HR Really Thinks About Staffing Agencies pt 3
May 25, 2025

"Behind the Curtain” Series, Part 3 Episode 37: What HR Really Thinks About Staffing Agencies The final curtain is about to fall.

In Parts 1 & 2 we heard unfiltered truths from MSP/VMS leaders and HR pros Megan Gill & Shane Fisher.

Now we’re closing the trilogy with two more seasoned HR voices ready to say the quiet parts out loud: Angie Johnsen and Gail Perkes, SPHR.

Co-hosts Steven Farrell, CSP and Genevieve Bourgeois will dig into:

Fresh “good, bad & ugly” stories that agencies still need to hear The biggest communication misfires HR teams experienced this yea...

Duration: 00:59:56
“Behind the Curtain” Series, Part 2 Episode 36: What HR Really Thinks About Staffing Agencies
May 17, 2025

Our Behind the Curtain opener pulled back the veil on MSP/VMS frustrations.

Now we’re handing the mic to the people who sign the SOWs: Human Resources leaders.

LIVE: May 16, 2025 | 1:00 PM MDT

Co-hosts ⁠Steven Farrell, CSP⁠ & ⁠Genevieve Bourgeois⁠ welcome HR veterans ⁠Megan Gill⁠ and ⁠Shane Fisher⁠ for a 45-minute tell-all that covers:

The good, the bad & the ugly of agency relationships

Outreach tactics that trigger an instant delete (and what opens doors)

The communication gaps that tank partnerships—and quick fixes that rebuild trust

HR’s wish-list for a...

Duration: 00:55:48
Behind the Curtain: What MSPs Really Think About Staffing Agencies — The Good, The Bad, and The Ugly
May 09, 2025

We'll be pulling back the curtain with two outstanding guests:

Josh Moskoviz, Vice President of Client Services at AHSA, a Trio Workforce Solutions company

Beth Fenske, CTS/CPC, BS Director, Supplier Solutions, RightSourcing by Magnit.

What we'll cover:

✅ How MSPs view their staffing partners today

✅ The good behaviors that strengthen partnerships

✅ The bad habits that damage trust

✅ The ugly mistakes that cost agencies future business

✅ Practical advice on becoming a preferred partner, not just a vendor

🔹 About Josh Moskoviz: With over 18 years in healthca...

Duration: 00:57:52
Negotiating Client Contracts & How to Avoid Landmines
May 02, 2025

🎧 Hosted by:Steven Farrell & Geneviève Bourgeois

🎤 Guest: Kim Henderson, Founder of Cobalt Compass Solutions

💬 What we'll cover:

✅ Why understanding your client contracts is critical — and how to spot business terms that could trip you up

✅ What legal language to watch out for (and when to call in the legal experts)

✅ Pricing structures, direct contact rules, Right to Represent letters, resume limits, subcontracting policies, and more

✅ How to handle discounts, tenure rebates, VMS/MSP fees, and payment terms

✅ Red flags in onboarding, performance guarantees, non-solicitation clauses, and audits Duration: 01:03:49

Helping Clients Attract the Right Candidates
Apr 25, 2025

🎙️ Episode 33: Helping Clients Attract the Right Candidates

🗓️ April 25 • 1 PM MDT

👥 Guest: ⁠Tina Hazlett, CEO, CVO⁠ | Hosts: Steven Farrell & ⁠Genevieve Bourgeois⁠

Join us as we unpack:

Defining “the right talent” for your culture Employer branding wins on a budget Data‑driven tweaks to your hiring personas Crafting a standout candidate experience Balancing AI tools with human touch Real hiring missteps—and what they taught us Gen Z’s impact and one key tip for recruiters

Tune in for actionable tactics to sharpen your talent pipeline!

Duration: 00:55:13
From Peaks to Paychecks: Understanding Wage Trends in 2022–2025
Apr 18, 2025

Wage trends have shaped — and reshaped — the hiring landscape over the past 3 years. From the chaotic highs of 2022 to the recalibration in 2025, understanding what’s driving pay expectations today is not optional — it’s essential for every staffing firm, recruiter, and sales rep trying to stay competitive.

🔍 Join us as we break down:

Why 2022 was a tipping point for wage inflation

What’s changed in the job market since then

Why Utah became a wage pressure cooker — and what to expect next

How staffing teams can use wage data to drive smarter...

Duration: 00:38:54
Leadership Corner – How to Be a More Confident Leader
Apr 11, 2025

Confidence is one of the most underrated but essential traits in leadership. It’s not about being the loudest in the room — it’s about being clear, consistent, and calm under pressure.

In this episode, we sit down with leadership coach Ian Macleod to discuss:

The difference between confidence and arrogance

How to lead with confidence (even when you feel unsure)

Where leaders unintentionally undermine their own authority

Actionable strategies to build your confidence starting TODAY

💬 “Confidence isn’t loud — it’s grounded.”
💡 “Start before you feel ready — that’s wher...

Duration: 00:47:42
Gaining Client Share in 2025
Apr 04, 2025

Are you getting your full share of business from existing clients? Or are you being treated like just another staffing vendor?

Join us for this episode of The Staffing Playbook Podcast featuring Kim Henderson, Founder of Colbalt Compass Solutions and a leading expert in sales strategy for the staffing industry.

Kim will present her Client Share & Value Add Playbook, a practical roadmap for: ✅ Penetrating accounts and increasing client share ✅ Shifting from vendor to trusted advisor ✅ Running strategic client meetings that reveal real opportunity ✅ Delivering high-value services that set your firm apart

💡 Kim will be sharing...

Duration: 01:13:10
Social Selling Pt. 2 With Mike Bradbury
Mar 28, 2025

Topic: How Staffing Firms Can Turn Cold Outreach into Warm Conversations

Join us for a LIVE episode of The Staffing Playbook Podcast with guest Mike Bradbury, Co-Founder & Chief Strategist at Type Marketing.

Mike has helped staffing firms ditch the high-volume, low-return cold outreach playbook and replace it with a proven 3-step system for social selling that actually lands meetings.

🔹 Learn how to get your firm on your prospect’s mental shortlist
🔹 Explore the three pillars of social selling: Visibility. Authenticity. Consistency.
🔹 See how to run a Social Selling Blitz with your team on Lin...

Duration: 00:54:19
Beyond Price – Shifting Staffing Sales Conversations from Cost to Value
Mar 21, 2025

Is your staffing firm stuck in conversations centered solely on price? It's time to shift the narrative from cost to value.

2024 marked the staffing industry's worst slump since 2008, with ongoing challenges into 2025. Staffing sales teams are under intense pressure to reduce markups—but is price really the battle we should be fighting?

Join us for an insightful conversation where we'll unpack actionable strategies to transform your client conversations, showcasing the true value your staffing services deliver. In this episode, you’ll learn:

✅ How to ask deeper, strategic questions to uncover real client pain points...

Duration: 00:49:47
How to Create Irresistible Content Without Having to Figure Out What to Write About
Mar 14, 2025

Join Us for Episode 27 of The Staffing Playbook Podcast! 🎙️

 

Creating compelling content is one of the biggest challenges businesses face today. How do you consistently generate engaging material without running out of ideas? 🤯

 

We’ve got the answer! On March 14, 2025, at 1:00 PM MDT, Steven Farrell and Geneviève Bourgeois will sit down with Diane Prince, a content expert who knows how to turn content creation into a seamless, stress-free process.

 

 

 What We’ll Cover:

 Why professionals struggle to come up with content ideas

 How to creat...

Duration: 00:56:20
How to Use Social Media to Market Your Staffing Agency B2B
Mar 07, 2025

🔹 Is your staffing firm still relying on outdated sales tactics?

🔹 Struggling to generate leads from social media?

🔹 Wondering how to turn LinkedIn engagement into real clients?

Then this LIVE podcast event is for YOU!

Join us for Episode 26 of The Staffing Playbook as we break down:

✅ Why the staffing industry is already behind in social selling

✅ The biggest mistakes staffing agencies make on social media

✅ How to build real relationships that lead to clients

✅ The exact strategies top agencies are using to generate leads from Linked...

Duration: 00:34:06
Building BETTER Teams in 2025
Feb 14, 2025

Join us for Episode 25 of The Staffing Playbook Podcast as we welcome back our regular and highly esteemed guest, Ian Macleod!

 

Ian, a trusted voice in leadership and organizational growth, is returning to share his valuable insights on how to create high-performing teams in the new year. If you’ve enjoyed Ian's previous appearances, you won’t want to miss this episode!

 

Whether you're an HR leader, frontline manager, or staffing professional, this conversation will equip you with actionable strategies to drive success.

 

Let’s learn, grow, and build...

Duration: 00:50:26
W2 vs. 1099: The Legal Pitfalls Your Staffing Agency Won’t Tell You
Feb 07, 2025

Are you unknowingly exposing your business to legal risks by using 1099 associates instead of W2 employees? In this must-hear episode, host Steven Farrell and special guest Nick Gruninger dive deep into the hidden dangers and compliance issues that could impact your company’s bottom line.

Learn how to safeguard your business, navigate complex employment regulations, and avoid costly pitfalls.

But that’s not all! We’ll also equip you with the right questions to ask your staffing partners to ensure you are fully protected from risk, fines, and legal action.

This episode is packed...

Duration: 00:32:04
Scaling Sales in 2025 - The Staffing Sales Summit
Feb 01, 2025

We’ll be diving deep into what you can expect from the 2025 Staffing Sales Summit brought to you by Staffing Mastery! If you’re in the staffing space, this is the must-attend event of the year.

Here’s what we’ll cover:

✅ A sneak peek at the speakers you’ll hear from

✅ Key topics and sessions designed to help you scale your sales efforts

✅ Why this summit is a game-changer for sales and business development leaders in staffing

 

👤 About Dan Mori:

Dan is a staffing sales expert, founde...

Duration: 00:56:47
Omnichannel Marketing: A 360º Impact
Jan 10, 2025

We’re excited to welcome the YES marketing team—Marc Webb, Geneviève Bourgeois, and Christina Williams—to discuss how a fully rounded (omnichannel) marketing strategy can transform your staffing business.

 

Here’s what you can look forward to:

Christina Williams will break down the differences between social media platforms for B2B vs. B2C marketing and share tips on aligning your website and social channels for consistent branding.

 

Marc Webb will dive into targeted advertising strategies—from designing eye-catching ads and drafting compelling copy to tracking key metrics. He’l...

Duration: 01:02:23
Mastering Discovery Meetings: Leveraging Improv Techniques for Effective Prospecting in Staffing
Dec 20, 2024

I’m beyond excited to welcome Robert Reid to The Staffing Playbook for an episode that’s sure to be both insightful and entertaining!

 

Our topic? "Mastering Discovery Meetings: Leveraging Improv Techniques for Effective Prospecting in Staffing"

 

With 13 years of staffing experience spanning business development, recruiting, and key account management, Robert is a true industry expert. But what makes this episode especially unique is Robert’s improv theater background, including training at the famed Second City in Chicago!

 

Here’s what we’ll cover:

✅ How to bring the “fun fact...

Duration: 00:48:19
1099 Contracts v. W2 - Understanding the Classifications
Nov 18, 2024

Ep. 16 | 1099 Contractor vs. W2 - Understanding the Classifications with Nick Gruninger 

 

Are you clear on the differences between 1099 contractors and W2 employees? In this episode of The Staffing Playbook, we dive deep with Nick Gruniger to unravel the risks and implications of workforce classification.

Misclassifying employees can have serious consequences—from compliance issues to unexpected legal risks. 

 

Join us to explore:

Key differences between 1099 vs. W2 classifications 

Potential pitfalls of misclassification 

Compliance essentials to protect your business 

 

Whether you're a staffing...

Duration: 00:36:51
Conflict Resolution
Oct 25, 2024

I'm excited to announce our next episode of The Staffing Playbook where we'll be diving into Conflict Resolution with a special guest, Ian Macleod from Gro Up Leadership!

 

Whether you're leading a team or part of one, conflicts are inevitable. But how you handle them can make all the difference. Ian will share his insights and proven strategies to help navigate tough conversations and turn conflict into collaboration.

 

Don’t miss this opportunity to learn from an expert who’s helped teams grow and thrive through effective leadership and communication!

  Duration: 00:51:54

How to Drive More Orders in the Staffing Industry
Oct 18, 2024

Exciting News! Join us for Episode 12 of The Staffing Playbook Podcast

I'm thrilled to welcome Brad Bialy as our guest for an upcoming conversation on How to Drive More Orders in the staffing industry.

 

About Brad: Brad is not only the host of Take the Stage and InSights, two of the staffing industry's most downloaded podcasts, but he's also a dynamic force in staffing and recruiting. With close to 175,000 podcast downloads and more than a decade of experience, Brad has delivered insightful marketing strategies to over 150 industry-specific conferences and webinars. His expertise in c...

Duration: 00:51:43
Sales & Client Management in Challenging Times
Sep 27, 2024

Thrilled to announce that I'll be interviewed by Ian Macleod of Group Leadership for Episode 9 of "The Staffing Playbook" podcast this week! 🎙️

We'll be diving deep into Sales & Client Management in the staffing industry. In today's challenging economic climate, securing new business can be tough. I'll be sharing my insights and strategies on how to navigate these hurdles, build strong client relationships, and grow your staffing business despite the odds.

Whether you're a seasoned professional or just starting out, there's something in it for everyone. Tune in to gain practical tips and empower your sales appro...

Duration: 00:59:17
Leadership Strengths and Weaknesses
Sep 09, 2024

This week, I’m joined by Ian Macleod from Gro Up Leadership to dive into the topic of Leadership Strengths and Weaknesses.


We explore:

✅ How leaders can leverage their natural strengths to inspire teams.

✅ Why understanding weaknesses is crucial for growth.

✅ Actionable insights on building stronger, more resilient teams.

Tune in to learn how identifying strengths and embracing weaknesses can elevate your leadership game! 💪


#Leadership #StaffingIndustry #Growth #Strengths #TheStaffingPlaybook

Duration: 00:52:03
Let's Talk About Accountability
Aug 30, 2024

Join us for Episode 6 of The Staffing Playbook Podcast, where we dive deep into the essential topic of accountability in the workplace. 

 

This episode's theme is "Let's Talk About Accountability" and we're thrilled to welcome a special guest, Ian MacLeod, founder and CEO of Gro Up Leadership, known for his expertise in leadership development and organizational culture.

 

In this episode, we'll explore:

The role of accountability in driving team performance and business success.

Practical strategies for fostering a culture of accountability within your organization.

Common cha...

Duration: 00:50:54
Is there really a Labor Shortage?
Aug 23, 2024

Join us for an insightful LinkedIn Live event featuring Reed Laws, CEO of Your Employment Solutions, as we dive into one of the most pressing challenges businesses face today: the labor shortage. 

 

As industries grapple with unprecedented workforce gaps, we'll explore actionable strategies that can help companies not just survive but thrive in this competitive environment.

 

In this session, we will cover:

The root causes of the current labor shortage and its impact on different industries. How the shift to remote work has reshaped labor dynamics. Key tactics for attracting and...

Duration: 00:51:03
Marketing- THE 4 P's of Staffing
Aug 16, 2024

Join us for an insightful podcast event where we dive deep into the heart of staffing success with "People, Passion, Purpose, Placement: The 4 P’s of Staffing."

 

In today's competitive market, it's not just about filling positions—it's about connecting the right people with the right roles, driven by a shared passion and clear purpose. Our discussion will explore how these four critical components shape the future of staffing and recruitment, enabling businesses to thrive while ensuring employee satisfaction and engagement.

 

What You'll Learn:

People: The importance of understanding and co...

Duration: 00:56:15
Bridging the Generational Gap: Gen Z's Impact on Today's Workforce
Aug 02, 2024

Welcome to the second episode of "The Staffing Playbook Podcast"! In this episode, we dive into the dynamic shifts in the workforce as we explore the unique perspectives and contributions of Gen Z compared to other generations. We are thrilled to be joined by Pon Vorasane, the Director of IT for Your Employment Solutions and one of Utah's Top 20 in their 20s, who will share her insights on how Gen Z is reshaping the workplace.

Additionally, leadership coach Ian MacLeod, founder of Gro Up Leadership, will offer his expertise on guiding and integrating new generational talents within...

Duration: 00:47:24
Are companies really posting FAKE jobs?
Jul 26, 2024

Are companies really posting jobs that don't exist? We'll analyze the data, uncover trends, and share insights from our nearly 20 years of experience in hiring.

Special guest Ian Macleod, a renowned leadership coach, will join us to discuss the implications of this practice on job seekers and employers alike. Don't miss this opportunity to learn, engage, and ask your burning questions!
Tune in to get the real story behind fake job postings!

Duration: 00:52:57