Personalization Outbreak

"Purpose isn’t soft. It’s your most powerful energy source."

In this eye-opening episode of the special HAOP Podcast Series, strategist and CEO Rob Craven explains why purpose is no longer a spiritual concept—it’s a strategic advantage.

From scaling companies to transforming leadership culture, Rob shares how tapping into personal purpose can unlock exponential energy, innovation, and growth.

This episode challenges outdated models of leadership and exposes what’s keeping organizations stuck in “Capitalism 2.0.”

Key insights include:
• Why your toughest life experiences often reveal your true purpose
• How uncons...

"Everyone is in the healthcare business now — whether they realize it or not."

In this compelling episode of the Personalization Outbreak podcast, Honor Technology CEO Seth Sternberg reveals why caregiving is one of the most urgent — and overlooked — challenges facing the healthcare system and the workforce.

With 1 in 5 employees silently caring for aging parents, companies are losing productivity, trust, and talent without even realizing it.

And yet, most leaders don’t see caregiving as a business issue — until it’s too late.

Here’s what Seth breaks down:

• Why 95% of older adults...

What’s really behind the burnout crisis in nursing leadership?

In this powerful new episode of the Personalization Outbreak Podcast, part of our special 2025 Healthcare in the Age of Personalization (HAOP) Forum Series, Glenn Llopis sits down with Lori Gunther (CEO, Sunova Associates) and Nancy Travis (Executive Nurse Consultant) for an honest conversation about:

✅ Why 24/7 accountability is breaking nurse leaders
✅ The silent toll of "monkey in the middle" leadership
✅ How systemic change and personalized leadership must go hand in hand
✅ What C-suite leaders can learn from nurses—and why they must listen now
Duration: 00:46:09

“Hard things are worth doing.”

In this powerful episode of the Special 2025 Healthcare in the Age of Personalization Series, pediatric neurosurgeon Dr. Amanda Saratsis shares why purpose, grit, and leadership are essential
to reclaiming dignity in healthcare — especially for our most vulnerable patients.

Here’s what Dr. Saratsis reveals:

• Why surgical precision and musical discipline go hand-in-hand
• How physician burnout is tied to standardized systems that dehumanize care
• Why pediatric cancer is rising — and what needs to change fast
• How technology and personalization are reshaping trust at the bedside

It’s an u...

“Leadership isn’t about control anymore — it’s about connection.”

What if everything you thought about leadership was based on outdated assumptions?

In this special episode from the 2025 HAOP Forum Series – part of our Design-Thinking Program for Health System, Clinical, and Nursing Leaders – I’m joined by Dana Greenberg and Scott Taylor of Babson College to rethink what leadership must look like in today’s complex world.

Together, they break down:

• Why leadership must shift from individualism to relational models
• How entrepreneurial mindsets unlock innovation in healthcare and beyond
• Why identity, empathy, a...

"We're past the point of bandaid solutions. The entire model is imploding from within."

In this powerful episode from our Design-Thinking Program for Health System, Clinical and Nursing Leaders, physician and healthcare executive Sumita Yadav reveals why the healthcare system is at a breaking point and what true transformation requires.

From the emotional toll on clinicians to the financial crisis facing 75% of American hospitals, this conversation goes beyond symptoms to address the root causes of healthcare's challenges:

• Why the most educated and caring professionals are leaving the field • How administrative burdens are stealing time...

"We have to stop being more tribal and start being more human. Historical standards for patient-centered care need to be reevaluated because everything is moving us toward a personalized experience."

In this thought-provoking episode from our Design-Thinking Program for Health System, Clinical and Nursing Leaders, physician executive Dr. Greg Brannon challenges healthcare's rigid frameworks and advocates for a return to individuality and personal liberty.

With over 30 years of experience, Dr. Brannon offers a compelling perspective on:

• Why standardization often limits innovation and true patient-centered care 
• How Leadership in the Age of Personalization (LAOP...

"We all went into nursing because at the core of what we do is service, caring and compassion. As a leader, we cannot forget that."

In this inspiring episode from our Design-Thinking Program for Health System, Clinical and Nursing Leaders, Dr. Ralene Brooks, Dean of the College of Nursing at the University of Phoenix, shares her vision for transforming nursing leadership through personalization and purpose.

• How to truly understand and empower each team member's unique strengths 
• Creating psychological safety where nurses feel heard and valued 
• Breaking down silos through interprofessional journey mapping 
• Building cu...

What happens when Gen Z enters healthcare with purpose in their hearts, and systems to transform?

As part of the 2025 HAOP podcast series, this special episode of our Design-Thinking Program for Health System, Clinical and Nursing Leaders features four rising stars from Cornell’s Sloan MHA Program in an honest conversation with Glenn Llopis.

🎙️ Featuring:

• Deevena Annavarjjula – Manager of Value-Based Care, Boston Medical Center
• Lesly Leon – Incoming Admin Fellow, Kaiser Permanente NorCal
• Natalie Spotfer – Associate Consultant, Ardis Healthcare
• Keshaav Krishnaa Pothapur – Incoming Admin Fellow, Boston Medical Center

Together, they explore:

...

"There's no occupation where a person can walk into your space and within seconds share their most personal and intimate issues with you. That's a sacred bond we need to preserve."

In this compelling episode from our Design-Thinking Program for Health System, Clinical and Nursing Leaders, physician executive Dr. Scott Wolf shares how healthcare can reclaim its human-centered mission despite today's overwhelming challenges.

With over 30 years of leadership experience, Dr. Wolf offers practical wisdom on:

• How to restore dignity in healthcare for both patients and providers
• Why technology should enhance—not replace—the huma...

"We have a sick care system, not a healthcare system. The economic driver is to keep people as sick as possible for as long as possible so they keep coming back."

In this eye-opening episode from our Design-Thinking Program for Health System, Clinical and Nursing Leaders, economist and nursing professor Dr. Olga Yakusheva exposes the truth about nursing's economic value and why our healthcare system continues to undervalue its most trusted profession.

Drawing from both personal experience and rigorous research, Dr. Yakusheva reveals:

• Why the nursing shortage isn't about too few nurses—it's abou...

What if we stopped measuring time by minutes, and started measuring it by meaning?

In this special episode from our Design-Thinking Program for Health System, Clinical and Nursing Leaders, Kathy Azeez Narain, Chief Digital & Customer Innovation Officer at Hoag | ex-Amex, challenges the way we define patient connection in an increasingly tech-driven system.

“It’s not about how long the doctor spends with you. It’s about whether you felt seen, heard, and valued.”

This conversation explores how technology can restore rather than replace humanity in healthcare and why leaders must rethink the systems and silo...

This conversation with Dr. Cole Edmonson and Dr. Nancy Mannion from the Nurses on Boards Coalition (NOBC) explores why nurses are not only vital to patient care — they’re also powerful leaders in governance, strategy, and innovation.

Learn how nursing expertise translates into boardroom value, how NOBC has helped place over 11,000 nurses on boards, and why now is the time for organizations across industries to tap into this essential leadership resource.

🎯 What you'll take away:

Why nurses offer a unique and essential perspective in leadership

The alignment between the nursing process and eff...

Scott Kashman, President of Ascension St. Vincent’s Riverside Hospital, shares how empathy, humility, and intentionality have shaped his leadership journey and the cultures he builds.

Through personal stories — from early career turning points to real-world practices like executive shadowing and employee feedback loops — Scott reveals what it truly means to restore humanity in healthcare and how leaders can build trust that lasts.

💡 Key themes:

Leading with purpose through small, consistent actions

Embedding empathy across departments, shifts, and teams

How feedback fuels better strategy and culture

Restoring connectio...

The Future Demands Personalization—Are You Ready?

In this episode of the Personalization Outbreak Podcast, I sit down with Ben Lytle—serial entrepreneur, healthcare policy expert, and futurist—to explore how personalization, wisdom, and human potential will shape the future of work, leadership, and healthcare.

Key Takeaways:

✅ The Industrial Revolution mindset is fading—individualization is the new standard.
✅ Creativity, relationships, and problem-solving are irreplaceable human skills in the age of automation.
✅ Organizations must shift from standardization to democratization to remain competitive.
✅ We already have 80-90% of the knowledge we...

Kicking off Season 6 of the Personalization Outbreak Podcast with an insightful conversation featuring Dr. Rebecca Homkes—high-growth strategy specialist, author of Survive, Reset, Thrive, and business school faculty.

In this episode, we dive into:

✅ Why uncertainty is the ultimate growth opportunity.
✅ How to shift from risk management to value creation.
✅ Building a growth mindset to turn challenges into breakthroughs.

Start the season strong by learning how to thrive in volatile times. Rebecca’s insights will transform the way you approach strategy!

Tune in now and let us know your...

“It’s mathematically impossible to grow without including Latinos.” – Ana Valdez, President & CEO of the Latino Donor Collaborative

In this must-listen episode of the Personalization Outbreak Podcast, Glenn Llopis sits down with Ana Valdez to confront the untapped potential of the Latino community in the U.S. economy. 🇺🇸
Discover how Latino youth, who make up 25% of all young people in the U.S., are driving cultural and economic shifts. From political strategy to brand dominance, Ana explains how outdated stereotypes are costing organizations real growth.

Key Topics:
🔹 The shift from brand-driven...

Facing Constraints? Turn Them Into Opportunities! 

In a world of limited resources, true growth comes from resourcefulness. 

In this powerful episode of the Personalization Outbreak Podcast, Glenn Llopis and Nik Modi (Managing Director at RBC Capital Markets) discuss how to thrive during challenging times by tapping into what's right in front of you.

👉 "A lot of my information comes from people in the industry. Individually, they don't have all the answers. But together, an entirely new formula emerges." – Nik Modi

💥 Key Takeaways:
🔹 Stop chasing "more" resources – maximize the ones you already have. Duration: 00:43:29

"The discomfort is knowing what you want, knowing what your superpower is, knowing how you have to transform, and then having the courage to go in that direction." – Arthur Valdez

🎙️ In this episode of the Personalization Outbreak Podcast, Arthur Valdez shares his journey of self-discovery, embracing discomfort, and using courage to turn challenges into growth opportunities.

📚 This special series is inspired by Glenn Llopis' new book, Make Reinvention Your Superpower, which guides you to escape career quicksand and take control of your future.

💡 Ready to uncover your superpower? Learn More: https://www.reinventionsuperpower.com/

...

Are you stuck in career quicksand? It’s time to take control and make reinvention your superpower.

Join Glenn Llopis and special guest Nancy Hubbard, Principal Consultant at Humann Advisors, as they dive deep into the challenges of self-directed reinvention, breaking through corporate norms, and building careers aligned with your personal brand. 🎙️

💡 Key Highlights:

✅ Why employers stifle creativity and how to break free
✅ The importance of resilience and aligning with your personal brand
✅ Practical strategies to embrace discomfort and fuel growth

🎧 Listen now to discover how to escape caree...

Special Series – Reinvention Superpower

Kickstart Your Reinvention Journey with Our Special Podcast Series! In this exclusive series inspired by Glenn Llopis' book, Make Reinvention Your Superpower, we dive into the essential tools and mindset shifts needed to stay relevant in a world that’s constantly evolving. 💼✨

Join Glenn and Dr. Robert Johnson, President of Western New England University, as they unpack how to cultivate a revolutionary mindset—and why 65% of future jobs don’t even exist today! Discover strategies to adapt, take bold steps, and prepare for what’s next.

Buy Make Reinvention Your Superpower...

Did you know that 57% of employees globally aren't satisfied with their jobs, and 59% report feeling stressed most of the time? According to Indeed’s Global Work Wellbeing Survey with the University of Oxford, factors like belonging and inclusion are actually more influential to work wellbeing than compensation or flexibility.

In our latest episode of the Personalization Outbreak Podcast, Glenn Llopis dives into these insights with Kyle MK, Indeed’s Work Wellbeing Advisor, and explores how healthcare organizations can reduce turnover and burnout with targeted strategies, like transparency in hiring and emotional intelligence training.
...

In a globalized world, navigating cultural differences can make or break business relationships. In this episode of the Personalization Outbreak Podcast, Pamela Eyring, President of the Protocol School of Washington, reveals how mastering international protocols and business etiquette can enhance trust and create opportunities.

Pamela shares stories from her four decades of experience on how attention to cultural details helps leaders and organizations thrive in today's complex, diverse world. Learn how you can elevate your business relationships by focusing on the power of protocol and respect.

As a bonus, we’re pr...

In today's fast-paced, noisy world, how do leaders truly stand out? In this episode of the Personalization Outbreak Podcast, we sit down with William Vanderbloemen, CEO of Vanderbloemen Search Group and author of Be the Unicorn, to explore the 12 data-driven habits that set the best leaders apart.

William shares insights on why standing out in a workforce that spans multiple generations (including "Gen AI") is more critical than ever—and how leaders can cultivate habits that not only boost their own distinction but also drive team success and organizational impact.
Duration: 00:35:33

Discover how proximity is transforming the way businesses create value in real time! In this insightful episode, we sit down with Rob Wolcott, author of Proximity, to explore how digital technologies are moving us towards a future where products, services, and experiences are tailored to your exact needs—right when you need them.

Rob shares fascinating stories from industries already benefiting from proximity and offers a vision for the future of leadership, business strategy, and innovation in this fast-evolving space. 

Get ready for a deep dive into the proximity revolution and how...

What makes Gen Z the most connected yet the loneliest generation?

Join us as Andrew Roth, founder and CEO of DCDX, unpacks the paradox at the heart of Gen Z in this thought-provoking episode. Andrew reveals why Gen Z is the most visible and talked-about generation, yet still deeply misunderstood.

We explore how social media creates a constant mirror, forcing Gen Z to define themselves before truly knowing who they are. Learn how this generation navigates a world of hyper-connectivity while feeling more isolated than ever.

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